kirsty bourne

kirsty bourne

administration manager

About

Experienced Office Manager with a demonstrated history of working in the retail industry. Skilled in Administration, customer service with HR and Payroll experience. Strong administrative professional with a 2:1 in Broadcast Journalism from Staffordshire University.

Country

united kingdom

City

worcester

Industry

retail

Skill

customer service, team management, influential communicator, visual merchandising, office administration, stock control, broadcast journalism, radio, broadcast, business acumen, adobe audition, radio broadcasting, presenter, editing, documentaries, television, sound, audacity, video editing, social media, production, radio production, online journalism, news writing, final cut pro, interviewing, current affairs, television production, tv production, audio, multimedia journalism, broadcast television, recording, entertainment, video, camera, multimedia, media law, strategic orientation, journalism, myriad, producing, radio producing, storytelling, interviews, audio editing, radio advertising, video production, radio host

Experience

george pragnell

administration manager

george pragnell

2017-4 - Present · 9 yrs 6 mos
takeover radio

presenter and producer

takeover radio

2010-12 - 2013-11 · 3 yrs

Produce and Present a Lunchtime Show every Wednesday on Takeover Radio.

the range

department manager

the range

2015-4 - 2016-3 · 1 yr

Responsible for four departments within the store; Home Decor, Gallery, Arts and crafts and Tills and Customer service. Daily duties include but not limited to ; -Managing team to hit department targets -Scheduling and monitoring time and attendance records -Implementation of planograms to company standard -Maintenance of shopfloor and warehouse standards, including cleanliness, availability and correct POS -Cash management routines, including banking, Till Checks and Change ordering and replenishment -Following correct disciplinary procedures for performance and sickness -Stock management reports, no sales,discontinued lines,new and exclusive product ordering,maintenance of backstock levels -Health and safety checks, daily floor walks, weekly fire test, -Communicating with customers and representatives of our suppliers about outstanding orders -Merchandising displays and stock to company standard -Training and development of new starters and current staff,including till training, health and safety, trading standards and shopfloor standards -Any other ad hoc duties

global radio

capital street star

global radio

2012-6 - 2014-7 · 2 yrs 2 mos

* Events Coordinator * Daily Duties * Organising equipment as required in team brief, with great attention to detail. * Approaching members of the public to communicate latest promotion or event * Coordinating with other teams when covering national events using social media * Data capturing using ipads and Tablets * Attending training sessions to learn new procedures and processes * Key Achievements * Helped with organisation of first live on location radio show * Team had highest data capture entries on competitions across the UK

wilko

customer service assistant, duty manager and assistant till supervisor

wilko

2006-9 - 2014-4 · 7 yrs 8 mos
channel 5

runner

channel 5

2010-8 - 2010-9 · 2 mos

Runner for Channel Five Milkshake! Live shows in Alton Towers, Staffordshire. Duties included: Arranging props and costumes, doing personal errands and assisting performers in costume when meeting the public.

bbc news

election stringer

bbc news

2010-5 - 2010-5 · 1 mo

* Worked as a freelance Stringer at Rutland and Melton. * Duties include: * Reporting any interesting stories * Reporting turnout figures/results * Liaising with other broadcasting companies and journalists

channel 5

work placement

channel 5

2010-3 - 2010-3 · 1 mo

* One week placement at Channel Five working with childrens television team for Milkshake! * Tasks included * Shadowing producers, personal assistants and presenters * Coordinating personal correspondence and public relations * Organising postal packaging and deliveries. * Skills used * Ability to use programmes on both Windows / MAC... * Good communication * Good organisational

heart radio

work placement

heart radio

2009-6 - 2009-6 · 1 mo

* One Week Placement with Heart Radio Northampton. * Tasks included * Shadowing editors, presenters and reporters * Researching and writing short news reports * Coordinating events and public relations * Skills used/learnt * Ability to work efficiently in a team * Fully competent at news gathering and writing to specific style * High level of oral communication

b&m retail

floor manager

b&m retail

2014-4 - 2015-4 · 1 yr 1 mo

* Daily duties and responsibilities including: * Support management in day to day running of the store whilst delivering a first class experience for all customers. * Opening and setting up of store; Health and Safety checks, responding to and implementing actions from regional emails and checklists, floor walk and action points for the store. * Closing and hand over of store; Full face up and tidy of store to a set standard, all products priced correctly and promotions advertised * Train and motivate staff with new skills and knowledge * Hygiene and cleaning standards maintained on the shopfloor and back of house; Following cleaning checklist and reviewing cleaners work, maintain cleaning station and supplies * Following cash management procedures; Safe and cash checks, ordering and processing change, maintaining paperwork.

the range

office manager

the range

2016-3 - 2017-4 · 1 yr 2 mos

Responsible for running of Admin office,back office ( cash office) customer service desk, tills and warehouse. Daily duties and responsibilities ; Accepting and checking invoices Ordering stationary and supplies Filing and archiving paperwork Dealing with referred customer complaints PA to Store Manager Submitting payroll including allowences for sickness and annual leave Scheduling and monitoring time and attendance Monitoring and enforcing health and safety procedures Monitoring and enforcing trading standard procedures Implementing disciplinary procedures as per company policy Induction of new starters Conducting training plans and reviews Ensuring instore marketing and promotions are updated Cash management routines ; Floating safe and Tills, change ordering, analysing reports and banking

Education

robert smyth school

robert smyth school

sociology

2002-1 - 2006-1 · 4 yrs 1 mo
staffordshire university

staffordshire university

broadcast journalism

2007-1 - 2010-1 · 3 yrs 1 mo

Modules passed include: Media Law, Commissioning and Freelance, Law and Ethics, Live Radio, Photojournalism, Broadcast Newsday, Web Journalism and Final Project of fifteen minute documentary, my chosen subject 'Big Cats in Britain'. Visit http://youtu.be/BHXh-y6UYGI to watch the documentary. Activities and Societies: GK Radio- Student RadioWorked part-time during University.

kirsty bourne's Contact Information

Email

******@***.com

Phone

(**) *** ****

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