Kirsten Donovan

Inside Sales Manager @ Iron Mountain

About

Experienced in sales and management, I have consistently achieved growth in market share, sales quota, and business outcomes. As a manager of Outbound business development, I implemented strategic metric systems, trained BDRs, and created go-to-market strategies resulting in quota attainment of 103-148%. I recruited, coached, and trained teams while creating and implementing strategic metric systems for up-to-date reporting. In my previous roles as a Business/Sales Development Representative and Business Development Representative, I successfully completed full sales cycles, from prospecting to closing, resulting in incremental growth of market share and increased revenue. My experience in management and sales, combined with my skills in collaboration, facilitation, and project management, enable me to lead teams to achieve organizational goals.

Country

United States

City

Spokane-Coeur d'Alene Area

Industry

Information Technology & Services

Skill

Sales Planning, Build Strong Relationships, Medical Sales, Presales, Complex Sales, Bid Management, New Business Development, Sales Leadership, Competitive Landscape, Real Estate, Banking, Solution Selling, Teamwork, Marketing Strategy, Customer Acquisition, Customer Satisfaction, Leadership, Sales & Marketing, Outside Sales, Forecasting

Experience

Inside Sales Manager

Iron Mountain

2023-11 - 2025-12 · 2 yrs 2 mos

• Formed collaborative teams to effectively showcase Iron Mountain's products, enhancing client engagement. • Managed both SMB and mid-market books, driving strategic growth within diverse client portfolios. • Fostered a culture of teamwork and innovation, leading to improved sales processes and client satisfaction.

Manager - Outbound Business Development Team

2022-2 - 2023-4 · 1 yr 3 mos

Liberty Lake, WA

• Managed relationships between enterprise and sales development teams to drive quota attainment. • Onboarded and developed new team members, enhancing team capabilities. • Fostered a culture of competitive collaboration, promoting teamwork and motivation.

Manager - Inside Sales

2021-3 - 2022-2 · 1 yr

Liberty Lake, Washington, United States

Inside Sales Representative

DeliverHealth

2020-6 - 2021-3 · 10 mos

Coeur d'Alene, ID

• Achieved 110% of sales quota as an Inside Sales Representative at MIST Incorporated. • Developed strong relationships through effective cold calling and leveraging referrals. • Contributed to the success of a healthcare SaaS product aimed at streamlining patient management.

Account Executive

Egnyte

2018-7 - 2020-4 · 1 yr 10 mos

Spokane-Coeur d'Alene Area

• Engaged in cold calling to establish new business relationships and promote Egnyte's SaaS solutions. • Managed the sales pipeline effectively to ensure consistent follow-up and conversion of leads. • Collaborated with clients to understand their needs for secure file storage, sharing, and collaboration.