Kirk Savoie

As President and CEO, I am leading the strategic growth of Eurocom, a Canadian pioneer in high-performance, custom-engineered laptops since 1989. My mission is to build upon Eurocom's 35-year legacy of technical excellence, transforming it into the agile and indispensable hardware partner for defense, government, and enterprise sectors across Canada and internationally. My core responsibilities and focus include: Strategic Vision & Growth: Defining and executing Eurocom's multi-year strategy to significantly expand market share in enterprise and public sector segments, leveraging Canadian innovation and supply chain security. Market Expansion & Partnership Development: Driving new revenue streams through aggressive outbound sales to government and enterprise clients, while actively building a robust ecosystem of channel partners, software integrators, and strategic alliances. Product & Market Leadership: Ensuring Eurocom's offerings remain at the forefront of high-performance computing, providing customizable, mission-critical solutions that meet the demanding needs of AI, 3D rendering, data analysis, and secure computing workloads. Team Leadership & Empowerment: Cultivating a culture of innovation, accountability, and continuous improvement, empowering a dedicated team of specialists to deliver unparalleled quality and service.

- Vendor acquisition and relationship management

Key Achievements: ● Exceeded AOP to 371% and 126% in assigned territories ● Stepped into multiple roles during severe understaffing: ● Over-achieved without all 3 Client Executives and a District Manager for 75% of the fiscal year and without a Technical Partner Manager for the entire year ● Orchestrated winning responses for 5 consecutive major Federal Government storage RFP bids, totaling USD$10M+, breaking a decade-long company winless streak ● Managed all aspects from preparing responses to ensuring flawless completion of procurement procedures, policies, pre-requisites and paperwork, resulting award of all contracts. ● Meticulously prepared proof for hundreds of technical requirements. ● Coordinated with internal and channel resources to validate technical details of original response, strategize final bid price, negotiate margins, sign purchase orders and contracts, ensure delivery by government year end, handle shipping logistics, etc. ● Presented to 40+ customer technical administrators to get “post-sale buy-in”. Covered topics like technical specifications, cybersecurity and data protection features, best-practices to help them comprehend and get the full value of the platform. Rebuilt team structure and processes: ● Implemented crucial processes for sales operations, administration, communication and enablement ● Interviewed new CEs, fostering a diverse and high-performing team ● Onboarded and mentored DM and CEs ● Developed comprehensive internal pricing tool for team to cut the time to prepare a each quote from 30 to 4 minutes ● Spearheaded all communications with Shared Services Canada Procurement, managing: 100% Compliant RFP submissions, contract negotiations and procurement vehicle discussions ● Cultivated relationships with local Channel Partners to drive NetApp awareness including hosting customer training workshop at their offices increasing customer engagement ● Collaborated with AI tools team to develop an AI-assisted RFP response agent

● Architect and deliver cost-effective, efficient, enterprise-grade, cloud solutions to achieve business objectives, requirements and deadlines within their digital transformation projects. ● Leaning into a career of recognizing application integration patterns, troubleshooting, automation / scripting abilities to quickly solve business challenges for large enterprises. ● Trusted technical advisor of HIPAA-compliant multinational healthcare medical imaging device enterprises (Baxter & Philips - market caps of $40+ billion each). Consistent quarterly revenue delivery leader; my customers have repeatedly purchased the largest amount of Professional Service hours in company history. ● Accelerated by 18+ months a customer deployment in multiple languages by creating an automated solution architecture and Python script to translate mobile English question/answer checklists in JSON/XML/XSLT/PDF documents into 9+ languages eliminating 1000+ and climbing person hours. ● Develop Python scripts utilizing the low-code SaaS platform’s RESTful API to scale with the needs of enterprise customers. Developed scripts to: ● Iterate through hundreds of forms, implementing a consistent set of changes to each, eliminating an error-prone 45-minute point and click activity per form saving $50,100. ● Produce an Excel spreadsheet report displaying the properties of hundreds of forms for customer’s audit purposes. Runs monthly. ● convert legacy spreadsheets of question/answers into JSON-based proprietary form definition and deployed via API for multiple enterprises, saving $25,968 for one enterprise and two person-years of data entry of another enterprise’ employee. ● Deliver on-site training workshops to enable enterprises’ “Citizen Developers”. ● Implement SaaS-based, low-code mobile app checklists for field-service solutions ● Develop integrations to/from APIs, Salesforce, SFTP, Google Drive, SharePoint, AWS, etc.

● Lead deployment engineer / product expert for telecom on-premise 350+ UNIX server infrastructure providing RADIUS authentication/authorization/accounting/policy service to 110+ million Verizon Wireless 3G mobile devices. ● Maintained site reliability of multi-tier architecture, highly-available, scalable, distributed, fault-tolerant infrastructure encompassed multiple applications/services, messaging queues, API gateways, Oracle Relational Databases, in-memory databases, load-balancers, failover algorithms, TCP/IP/UDP protocols, UNIX administration, etc. ● Architected new features/solutions for Fortune 100 strategic accounts considering requirements, cost, deployment complexity, security, site reliability expectations. ● Lead pre/post-sales technical discussions and feature integrations with enterprises. ● Designed the solution architecture of a new API to modernize the client’s manual, GUI-based method of managing (Create/Read/Update/Delete) fleets in the AAA and database. For this project, I ● championed the use of an API over manual configuration to cut launch times of new enterprise from days to minutes, building consensus amongst multiple key divisions. ● negotiated key features / options, gathered requirements of all parties to understand and advocate their needs. ● designed the solution architecture of the API ● created a person-month scope effort estimate of the feature ● collaborated cross-functionally with project managers, sales, support, developers, and product management teams. ● architected implementation plan to maintain 100% uptime of the telecom network. ● authored command line technical documentation including the 38-page API Guide to document every API call/option, all four ~25-page Implementation , and 59-page Acceptance Test Plan (ATP) documents. ● rendered ongoing integration and deployment support to the new Verizon automation team. ● Delivered multi-day product and troubleshooting training to network engineers.

In this role, following the Amdocs' acquisition of Bridgewater Systems, I wrote and tested build documents for the DES, which combined products of both companies.

On this temporary project I planned and developed the AAA upgrade plan for Virgin Mobile.

• As the Product Integration Specialist, I would help customers enable existing features or deploy new ones by guiding them through the configuration process or writing MOPs with specific instructions for their deployment. • I would join R&D Detailed Functional Specifications (DFS) reviews to provide technical feedback as a customer advocate of upcoming features. I would ensure these documents had installation / upgrade test cases as I would use them as the basis for MOP documents I would be writing. • In this role, I learned to be comfortable discussing technical details at DFS reviews, reviewing code with developers, envisioning a deployment strategy for a project, communicating that deployment strategy and details with non-technical Project Managers & Sponsors, Operation and Engineering teams, etc.

• As the Product Integration Specialist, I would help customers enable existing features or deploy new ones by guiding them through the configuration process or writing MOPs with specific instructions for their deployment. • I would join R&D DFS (Detailed Functional Specifications) reviews to provide technical feedback as a customer advocate of upcoming features. I would ensure these documents had an installation / upgrade test case as I would use them as the basis for MOP documents I would be writing. • In this role, I learned to be comfortable discussing technical details at DFS reviews, reviewing code with developers, envisioning a deployment strategy for a project, communicating that deployment strategy and details with non-technical Project Managers & Sponsors, Operation and Engineering teams, etc.

• As the Support Specialist, I provided daily support to all customers to resolve technical issues in their networks, including 24/7 pager coverage. These duties include connecting to the customers’ systems, leading troubleshooting calls, opening/updating/resolving trouble tickets, providing Root Cause Analysis reports, updating management on high-severity issues, etc.

• As the Support Specialist, I provided daily support to all customers to resolve technical issues in their networks, including 24/7 pager coverage. These duties include connecting to the customers’ systems, leading troubleshooting calls, opening/updating/resolving trouble tickets, providing Root Cause Analysis reports, updating management on high-severity issues, etc.

• As the Support Specialist, I provided daily support to all customers to resolve technical issues in their networks, including 24/7 pager coverage. These duties include connecting to the customers’ systems, leading troubleshooting calls, opening/updating/resolving trouble tickets, providing Root Cause Analysis reports, updating management on high-severity issues, etc.

HPUX Tech Support

At this Silicon Valley start-up company, I was hired as an Interactive Voice Response Software Engineer. When one project required customer support, I took on that role, eventually becoming on-site at the Electronic Arts.

https://www.edx.org/course/introduction-to-fintech Covered major areas of FinTech including Money and Payment, Digital Finance and Alternative Finance. Reviewed major technological trends: Cryptocurrencies, Blockchain, AI and Big Data and how they impact economies, markets, companies, and individuals. Examined the role of Regulation and the implication of RegTech in the new world of data driven finance.

This course delivers the official Oracle University training using curriculum that matches the certification requirements leading to the Oracle Database 10g Administrator Certified Professional (OCP) designation. Students gain knowledge in relational database design and acquire the ability to effectively write SQL statements to query and upgrade an Oracle database, manage database files and users, and plan and implement a database backup and recovery strategy. All classes are comprised of lectures and hands-on practice in Algonquin's state-of-the-art Oracle lab. This program offers students an Oracle University curriculum and student kits, hands-on experience using Oracle 10g software, and provides the required instructor-led class time for each of the three OCP exams.

https://www.edx.org/course/cryptocurrencies-bitcoin-and-the-crypto-space Learn the fundamentals of Bitcoin and the Cryptocurrency space, including the basics of smart contracts, the Ethereum platform and how to build decentralized applications. The course covers basic properties of bitcoin, the mechanics behind it (e.g. including cryptographic hash functions, Bitcoin Script, privacy, and hash commitment schemes) and its roots in the Cypherpunk movement and Libertarian ideals. You'll learn about practical applications of Bitcoin such as wallets and mining, as well as how to destroy bitcoins, including network attacks and malicious mining strategies. We will also take a brief look at Ethereum and how blockchain can be used outside of cryptocurrencies.

https://www.edx.org/course/blockchain-business-introduction-linuxfoundationx-lfs171x-0 This course examines blockchains for the enterprise and a number of pertinent use cases from Hyperledger, a global cross-industry community of communities hosted by The Linux Foundation and advancing business blockchain technologies. Hyperledger is incubating and promoting enterprise grade, open source business blockchain software, on top of which anyone can set up apps to meet cross-industry needs. The course covers key features of blockchain technologies and the differentiators between various types of Hyperledger projects. We'll start with ‘what is blockchain’ and open the discussion to identifying suitable blockchain use cases for your business requirements. We will then take a deep dive into the enterprise-ready Hyperledger blockchain frameworks by guiding students through implementation of various blockchains.

https://www.edx.org/course/introduction-to-openstack This course covers: a. The origins of OpenStack: Where does it come from and how can you contribute as a developer to the project? b. How to deploy OpenStack: Setup your own lab environment and deploy OpenStack on Ubuntu and CentOS with DevStack and Packstack, respectively. c. How to deploy a virtual machine from Horizon: Get the steps and components that lead to a working and accessible virtual machine. d. An introduction to managing OpenStack from the command line. Scaling out your OpenStack cloud by adding SDN, object storage, compute nodes, high availability, and more.

https://www.edx.org/course/understanding-blockchain-and-its-implications - What a blockchain is - Blockchain impact and potential for change around the world - Understand how blockchain is applied to all aspects of business - Demonstrate some of the immediate blockchain use cases in technology, business, and enterprise products and institutions