Kiran N.

Working as a Senior DevOps/SRE Engineer at Ericsson, designing and operating scalable cloud-native infrastructure, Kubernetes platforms, and AI-powered DevOps tooling for 5G R&D telecom workloads on AWS. Designed and provisioned scalable AWS infrastructure using EC2, VPC, EKS, Lambda, Kinesis, ALB/NLB, RDS, and S3 — supporting 5G R&D telecom application workloads with 99.9% uptime Managed EKS cluster lifecycle — version upgrades, node group rotations, blue-green strategies, and zero-downtime upgrades across Dev, Staging, and Production environments Authored reusable Terraform modules and implemented GitOps-based Terraform workflows via GitHub Actions — enabling auditable, PR-approved infrastructure changes Implemented ArgoCD GitOps for Kubernetes continuous delivery — configured ApplicationSets for multi-cluster deployments, automated rollback, and reduced deployment drift by 60% Implemented CAST AI for EKS cost optimization — autonomous node right-sizing, spot instance management, reducing Kubernetes infrastructure costs by 35% Deployed CNCF Dragonfly on EKS for P2P-based container image distribution — reduced Docker pull times by 60% and lowered bandwidth costs during node scaling and CI/CD events Deployed OpenTelemetry collectors across Kubernetes clusters — standardized telemetry pipeline feeding Datadog, Prometheus, and AWS CloudWatch for unified observability Migrated monitoring stack to Datadog — consolidated APM, logs, metrics, and synthetic monitors, reducing alert noise by 45% Implemented DevSecOps pipeline — integrated Lacework, Trivy, SonarQube, OWASP ZAP, and WhiteSource as automated CI/CD quality gates Built AIOps and AI tooling POCs — integrated Amazon Bedrock, Claude AI, and GitHub Copilot for runbook automation, incident triage, and IaC authoring; reduced false positive alerts by 40% Defined and tracked SLOs, SLIs, and error budgets for 5G platform services — automated error budget burn rate alerts using Prometheus and Datadog

Worked as a DevOps/Cloud Platform Engineer at Liberty Mutual Group, building and managing multi-cloud AWS and Azure infrastructure, Kubernetes-based microservices, and automated CI/CD pipelines supporting insurance transaction processing at enterprise scale. Provisioned AWS and Azure insurance platform infrastructure using EC2, VPC, ELB, Auto Scaling, RDS, AKS, and App Services — achieving 99.9% uptime across multi-cloud environments Developed AWS Lambda functions for claims notification and policy renewal workflows — processing 100M+ insurance transactions per month with zero server management Built AWS CloudFormation nested stacks and StackSets to automate VPC, subnets, NAT gateways, and RDS provisioning across Dev, UAT, and Production — reducing setup time by 60% Authored reusable Terraform modules with S3 remote state, DynamoDB locking, and Terraform workspaces for AWS and Azure infrastructure — cutting deployment time by 60% Managed EKS and AKS clusters using Rancher — configured RBAC, HPA, and Helm charts for containerized microservices during peak insurance processing periods Deployed microservices on Kubernetes using Deployments, StatefulSets, ConfigMaps, and Secrets — implemented rolling updates and zero-downtime deployment strategies for critical financial services Integrated Lacework, WhiteSource, SonarQube (SAST), and OWASP ZAP (DAST) as automated CI/CD security quality gates — supporting NIST, SOC2, ISO 27001, and PCI-DSS compliance Deployed Datadog, Prometheus, Grafana, and ELK Stack across AWS and Azure — built SLI dashboards, configured Alertmanager with PagerDuty, reducing MTTD by 40% Implemented FinOps practices — enforced tagging policies, right-sized EC2 instances, and automated idle resource cleanup using Python Boto3, reducing cloud costs by 20%

Worked as a DevOps Engineer at Telus Communications, designing and managing cloud infrastructure, Kubernetes workloads, and CI/CD automation for customer-facing telecom applications across AWS and Azure environments. Architected and provisioned multi-AZ AWS infrastructure using EC2, VPC, ELB, Auto Scaling, and Route53 — achieving 99.9% uptime for customer-facing services Designed and maintained ARM Templates for automated Azure infrastructure provisioning including AKS clusters, VNets, NSGs, and Azure SQL databases across Dev, UAT, and Production Provisioned and managed AKS clusters for containerized workloads — configured node pools, RBAC, Azure CNI networking, and ACR integration for automated CI/CD image pulls Authored reusable Terraform modules with S3 remote state, DynamoDB locking, and Terraform workspaces across Dev, QA, and Production environments Deployed and managed microservices on Kubernetes — configured Deployments, HPA, Helm charts, and resolved CrashLoopBackOff errors using kubectl logs and describe Wrote Ansible playbooks using Ansible Tower to automate Linux/Windows server provisioning and patch management across 20+ nodes — reducing manual effort by 70% Built Jenkins multibranch pipelines integrated with GitHub webhooks — automated builds, artifact publishing to Nexus, and environment-specific deployments on every code commit Deployed Prometheus and Grafana on Kubernetes — built SLI dashboards, configured Alertmanager with PagerDuty integrations, reducing MTTD by 40% Developed Python Boto3 scripts to automate EC2 health checks, S3 cleanup, and CloudWatch alarm management — reducing manual cloud operations by 70%

Worked as a Junior Build & Release Engineer supporting CI/CD pipelines, Software Configuration Management (SCM), and production deployments for core banking applications at ICICI Bank. Built and maintained Jenkins-Maven CI/CD pipelines across Dev, QA, UAT, and Production environments — reduced manual build effort by 50% Served as release gatekeeper for bi-weekly banking deployments — validated entry/exit criteria, tracked scope changes, and obtained sign-offs before every production push Managed Git and SVN repositories for 5+ banking application streams — enforced branching strategies, SemVer tagging, and release baselines during code freeze periods Deployed Java banking modules to Apache Tomcat and WebSphere servers — performed post-deployment smoke tests and executed rollback playbooks during failed production releases Wrote Bash scripts to automate deployment package extraction, log rotation, directory cleanup, and service restarts — cutting manual release window time by 35% Administered RHEL Linux servers — managed user accounts, monitored system health, and configured cron jobs for automated maintenance tasks Maintained centralized runbook library for all ICICI Bank application modules — standardizing release execution and reducing repeat incident resolution time by 40%