kingkarn sriprasarn

à à à à à¹ à à à à à ²à à à à¹ à à à à à à à à à , à à à à¹ à à à¹ à à | à¹ à à

About

Specialties: Performance Improvement, Business Process Transformation, Process Design & Digitization, Project Management, Database Marketing and Analytics, Omni-Channel Sales & Services, CRM, Event-Based Marketing, Organisation Change Management

Country

thailand

City

bangkok

Industry

financial services

Skill

business transformation, business process improvement, analytics, management consulting, banking, project management, enterprise architecture, financial services, consulting, management, business analysis, crm, pmo, business development, business intelligence, business process, business process design, business process re engineering, business strategy, change management, cloud computing, cross functional team leadership, process improvement, project portfolio management, team leadership, stakeholder management, program management

Experience

head of process improvement and customer experience

krung thai bank public company limited

2014-8 - 2017-5 · 2 yrs 10 mos

* Performance Improvement for Retail Banking Business * Project Management on Retail Strategic Initiatives * Process Improvement, Process Design & Digitization

à à à à à¹ à à à à à ²à à à à¹ à à à à à à à à à , à à à à¹ à à à¹ à à | à¹ à à

consultant

presolution

2002-10 - 2005-9 · 3 yrs

application consultant

logic/fujitsu systems business

1998-2 - 2002-6 · 4 yrs 5 mos

advisory services manager, performance improvement

2010-9 - 2011-12 · 1 yr 4 mos

Bank-wide Transformation - Developed end-to-end processes for the area of channels (sales & services), product development, and operations (loan and deposit) to support transformation including the recommendations of Target Operating Model, Quick Wins, and Transformation Roadmap.

crm infrastructure

ge capital

2005-12 - 2007-4 · 1 yr 5 mos

associate director

pwc

2012-1 - 2014-7 · 2 yrs 7 mos

Responsible for both day-to-day management of client engagement services and new business development, supporting engagement delivery, contributing industry knowledge to support cross functional consultants in delivery to clients. In addition, support business development activities, actively identify leads, take active roles in pursuit team, add value as an expert, being part of pursuit team in proposal presentation and relationship development Industry focus - Financial Services - Telecommunications

assistant vice president analytical marketing

siam commercial bank

2009-11 - 2010-8 · 10 mos

* Project Manager for the implementation of Campaign Managememt Systems * Business lead for salesforce.com implementation for branch network * Implemented Event-Based Marketing (EBM) campaigns

crm business transformation senior consultant

ibm

2007-4 - 2009-10 · 2 yrs 7 mos

* Project Manager for K-Transformation :- Multi-Channel Sales&Services project (CRM integration, Process Design, Organisation Change) * Process Design for Marketing Transformation * Subject-Matter Expert (SME) for Analytical & Campaign Management system implementation