Kimberly Neisen

Talent Acquisition Director Responsible for the strategy, recruitment, management and operations of all internal and external resources. • Develop and implement a talent acquisition plan that ensures ProcureAbility has the right talent to deliver on commitments, consistent team performance and a sustainable talent bench for company growth • Bring thought leadership and experience to change management initiatives in the group • Responsible for the quality and responsiveness of the overall delivery of all Talent services for respective clients • Ensure contingent workforce policies and regulations follow client and state regulations and procedures • Establish, build, and maintain strong relationships with key Client partners to ensure elements of the Talent division are successfully coordinated to meet and exceed business needs • Provides strategic support for all functional areas of the Talent business and responsible for talent management reviews, project management, including Metrics and Analytics and client development activities • Category SME for Advisory clients for contingent labor consulting engagements • Oversee all sourcing, hiring, and employee acquisition processes • Create and present data analytic reports on recruiting, retention, hiring metrics to members of the organization • Manage a team of five senior recruiters

Category Manager Managed the Contingent Labor Spend within the Aon organization to maximize savings, client/supplier satisfaction and program compliance. • Manage $200 million of spend in the Contingent Labor subcategories • Indirectly manage a team of five that supports Aon’s contingent workforce program as a Managed Service Provider • Negotiate various types of agreements (e.g. MSA, SOW, NDA) and key terms including price, rebates, termination, indemnification, non-solicitation, and service levels with input from Legal • Developed subcategory strategies and sold key stakeholders on both the quick win opportunities and long-term initiatives • Drove the centralization of the governance of all staff augmentation non-employee labor • Successfully completed RFP and transition of MSP program ownership from one vendor to another • Integrated VMS with Workday system to streamline on-boarding and off-boarding procedures • Created and implemented subjective and objective supplier scorecards for staff augmentation vendors

Directed a portfolio of Managed Service Programs within the Pontoon MSP organization in order to maximize revenue, profitability, client/supplier satisfaction and program compliance. • Spend under management $100MM+ • Created and implemented supplier performance and rationalization plans that have drastically reduced the number of suppliers across all portfolios by over 50%, allowing for greater supplier partnership and client satisfaction • Developed and launched cost savings initiatives that will result in savings of over $2MM+ in annual spend • Responsible for hiring, mentoring and coaching the MSP program teams including 2 new program managers • Created and implemented organizational changes to enable greater client satisfaction and more strategic management of the programs • Continuously drove the application of proven best practices, strategic design, and VMS enhancements within the programs • Developed and executed internal roadmaps to build improvement and continuous evolution of programs • Identified and solved for opportunities of program improvement to ensure contract compliance of SLAs and KPIs • Developed a ‘White Glove Service’ plan that has led to program growth and higher client satisfaction ratings • Successfully renewed client contracts across all programs • Ensured P&L and financial effectiveness across the portfolio • Lead quarterly and yearly business reviews

Directed Randstad Sourceright MSP activities for accounts in North America, EMEA, India & APAC. Responsible for all day-to-day operations, execution of strategic business objectives, achieving client satisfaction in all program areas while maintaining a focus on financial goals. • Exceeded $100M in annual spend made up of a contingent workforce population of 2000+ contractors and 75+ SOW contracts • Maintained comprehensive account business plan, roadmap, and regularly identified and closed on business development opportunities • Ensured maximum communication and service levels were met and succeeded • Lead cross functional project teams throughout the sourcing process • Constructed financial and qualitative models to provide un-biased assessments of suppliers’ abilities to meet / exceed client’s needs at competitive price points • Embraced the corporate supplier diversity objectives and seek to contract with diverse firms, or secure commitments from primary suppliers to subcontract / utilize diverse suppliers • Assisted with contract negotiation, management of supplier performance and supplier selection, created and delivered quarterly review meetings with suppliers to stay current on issues, validated supplier performance, Develop and execute supplier score-carding, allowing clients to effectively monitor and assess supplier performance • Maintained program statistics and distributed metrics reports on weekly and monthly basis • Collaborated with business units and alliance supply-base to ensure resource fulfilment SLA’s • Maintained internal candidate tracking and vendor management databases • Provided client best practices and methods for improving the overall performance and value of program • Developed and delivered VMS training for hiring managers, suppliers, and contractors • Responsible for facilitation of supplier RFI/RFP event that reduced a pool of 137 staffing suppliers by 79% to a core supply base of 29

Managed Volt’s contracted services to client by maintaining quality customer service and day-to-day site operations, with a primary focus on achieving financial goals. Proactively partnered with each of client’s business units to communicate HR policies within all levels of the organization. Managed payroll, staffing, and compliance services, while identifying and executing business development strategies. Managed contracts, relationships, services, and performance across 40 vendors.

Developed and executed communication plans, created metrics, and marketed communications globally to stakeholders, carriers, SRC operations, and distributors. Managed new-hire processes including administration of pre-selection and pre-employment processes, offers, and interview scheduling:

Responsible for full-life cycle recruitment including sourcing, networking, and internet-based recruitment of open IT requisitions. Recruited interns and new college graduates from accredited universities across the country, which included presenting employment offers and negotiating salaries.