Kimberly Williams

Manage the Daily operations of the practice

 Provide direct administrative support to President and Medical Director while continuing to support two-unit directors and providers  Complete biweekly Kronos management including punch corrections, payroll adjustments and reimbursements  Serve as backup to the switchboard operator when needed, screening executive leadership team phone calls  Scheduled meetings and conferences, make travel arrangements, maintain calendars, faxing, file maintenance, data entry, PERC coordination, internet research and order office supplies  Consistently meet deadlines for special projects, client contracts, reports, and presentations  Utilize EPIC to perform verifications and correct PLUs for patient scanning & information retrieval  Serve as the coordinator for the Daisy award, an international nursing recognition program

 Provide comprehensive administrative support for corporate leadership  Administer office management support for the two-unit directors and the assistant director  Completed Kronos, punch corrections, payroll adjustments and reimbursements  Scheduled meetings and conferences, make travel arrangements, maintain calendars, faxing, file maintenance, data entry, internet research and order office supplies  Protected all sensitive and confidential information generated and received in observation of HIPAA guidelines  Managed all lower management employees and served as a liaison between staff and leadership

 Oversaw operations of five faculty practice sites and private pain management centers including a laboratory  Managed daily operations for 25 employees including 3 providers (MD, PA, and NP) as well as one locum  Led all aspects of revenue cycle in partnership with 3rd-party contractor  Reviewed and renegotiated vendor contracts to boost value of services relative to payment  Hired and trained employees and determined staffing levels, ensuring patient satisfaction  Developed new office standards and policies to promote quality improvement

 Provided quality, exceptional care to providers and patients based on protocol and Cone Health Standards  Assist with basic vital signs and examinations, lab draws, and emergency medical treatment  Supported the physicians in all aspects of primary care