Kimberly Money

Maintains accountability for a high volume of raw data while supporting the implementation team in achieving new client assessments. Accomplishes the validation of patient data, fee schedules, and appointments. Prepares the set-up of CPT codes. • Instrumental in supporting clientele within the inbox responding to inquiries in a timely and efficient manner. • Operates the Availity Revenue Cycle Management to execute insurance mapping procedures. • Consistently recommends and conceptualizes strategic solutions to enhance processes. • Serves a key role in creating, confirming, and testing new client databases.

Handpicked to serve as a liaison between service partners and third-party vendors during the launch of new products. Manages the delivery of statement of Work, change requests, and procurement operations for each assigned project. o Collaborated with 90 hospitals across the United States to perform method validation procedures for a newly created glucose meter. o Directed the execution of an 8-12 week project partnering with IT personnel, project managers, and field trainers to achieve project deliverables. o Successfully liaised with account managers to achieve a market presence for the product. o Acted as a go-to resource for healthcare professionals nationwide on all aspects of the product. o Currently administering firmware upgrades to current glucose meters.

Promoted from within due to outstanding industry knowledge to enhance the company’s brand and optimize profitability. Directed the management of four direct reports and up to 32 indirect reports. o Effectively overhauled the company’s business framework through the removal of underperforming personnel and the recruitment of highly knowledgeable project managers. o Re-focused the organization’s agenda to highlight long-lasting process solutions and the implementation of cost-saving tactics. o Grew company sales from $2M to $6M. o Enabled the organization to continually generate sales; currently serving as a $7.5M operation utilizing the same business model.

Selected to create detailed proposals to generate new business development prospects. Strengthened previous customer relationships with clients guaranteeing consistent follow up communication processes. o Capitalized on prior achievements to develop team members on effective selling methodologies. o Assisted Outside Sales Representatives to optimize profits.

Partnered with Project Mangers, Project Coordinators, and Account Managers as well as a large-scale internal call center operation. Mentored and coached personnel to reach their maximum potential. o Orchestrated the development of an innovative and impactful business framework to create sales prospects. o Maintained accountability for billing and invoice operations guaranteed the correct information was presented to the client and senior management teams.

Led the execution of internal and external project enhancements and long-lasting developments. Repaired escalated customer obstacles in a timely fashion. o Managed the company’s highest customer volume representing $4M in value. o Served as an organizational change agent during the production of a New Tester program; partnering with 50 sales professionals at Roche Diagnostics to coordinate the fulfillment mail interventions. o Administered QC processes on all aspects of projects.