kimberly flad

kimberly flad

advocate supervisor

About

Strong career path in both non-profit and private sector health care industries. Excellent relationship management abilities and customer focus. Successful with customer retention, upselling new products, account management, revenue forecasting, formal client presentations, daily phone contact to manage operational issues. Virtual team involvement for several years, managing meetings, agendas and issue logs across many diverse departments.

Country

united states

City

chicago

Industry

civic & social organization

Skill

account management, management, managed care, team building, sales, medicare, process improvement, health insurance, employee benefits, strategic planning, customer service, leadership, provider relations, healthcare industry, healthcare, insurance, customer retention, contract negotiation, analysis

Experience

piper jordan, llc

strategic account executive

piper jordan, llc

2011-3 - 2011-9 · 7 mos

Strategic Account Executive implementing and managing employee benefit plans. Piper Jordan, an employee benefits consultant and broker specializes in offering limited benefit plans and voluntary benefits to national fortune 1000 companies. Responsible for client implementations for boutique employee benefit solutions firm. Project manager for implementing new business, including managing relationships and project timelines with vendor partners. Contributed to client renewal activities and completed financial exhibits related to renewals. Completed benefit plan analysis. Handled client escalations.

cura surgical

customer service and sales support

cura surgical

2014-4 - 2014-9 · 6 mos

Customer service, support of field sales representatives, trade show coordination, invoicing, purchasing, inventory transfers, EDI distribution management, international sales registrations and shipping documents.

scholastic books

inside sales representative

scholastic books

2010-8 - 2011-3 · 8 mos

Inside sales for global children's book publisher. Partnered with field representatives to broaden sales within the territory by expanding complimentary products. Managed all aspects of sales and transactions; outbound sales calls to meet quotas and prospect new customers, a minimum of 50 outbound sales calls per day as required. Followed up on sales quotes in order to close business to maximize budgeted sales revenue projections. Achieved sales goals achieved six out of the seven months of my employment.

casa kane county

advocate supervisor

casa kane county

2014-9 - Present · 12 yrs 1 mo
coventry health care

national account manager

coventry health care

2001-1 - 2007-1 · 6 yrs 1 mo
clients first business solutions

administrator

clients first business solutions

2012-4 - 2013-10 · 1 yr 7 mos

Responsible for overall office management and back office duties for multi-state software re-seller. Duties included weekly invoicing, cash management, bank reconciliation, accounts payable and receivable. Sales and use tax reporting, staff productivity reporting, and various human resource duties. Customer and vendor relations

Education

aurora university

aurora university

1974-1 - 1979-1 · 5 yrs 1 mo
college of dupage

college of dupage

corrections

aurora university

aurora university

behavioral science

1973-1 - 1978-1 · 5 yrs 1 mo

kimberly flad's Contact Information

Email

******@***.com

Phone

(**) *** ****

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