kim muller

To ensure the use of sound risk related disciplines within the consumer environment whilst providing a seamless and customer centric experience within Consumer Sales & Distribution. To facilitate and implement operational risk and compliance frameworks, mitigating risk and fraud within Consumer Sales & Distribution. To ensure best practice in risk compliance within the channel in alignment with organisational strategy.To co-ordinate and provide day-to-day management, support and guidance to the Operational Auditors in the assigned region, implementing plans, controls and standards for optimum performance and alignment with Consumer Sales & Distribution and MTN SA strategies.

* To provide input into, maintain and execute the Risk strategy for owned and non - owned stores in alignment with the objectives of Branded Retail Compliance , the strategy of the Branded Retail Channel, and related best practices. * To ensure the use of sound risk related disciplines within the consumer environment whilst providing a seamless and customer centric experience within Branded Retail Channel. * To facilitate and implement operational risk and compliance frameworks, managing and mitigating risk in the consumer environment whilst maintaining a balanced focus on customer service and experience * To ensure best practice in risk compliance within the channel in alignment with organisational strategy * Team Compliment: * 1 x Risk Partner * 8 x Regional Compliance Supervisors * 44 x Regional Compliance Officers

* To ensure the use of sound financial disciplines within the consumer environment whilst providing a seamless and customer centric payment allocation, banking and regional finance processes within Channel Development. * To facilitate and implement operational finance and compliance frameworks by managing finance in the consumer environment whilst maintaining a balanced focus on customer service and experience. * To ensure best practice in finance within the channel in alignment with organisational strategy * To co-ordinate and provide day-to-day management, support and guidance to the Operations Administrators in the assigned region, implementing plans, controls and standards for optimum performance and alignment with Branded Channel * Team Compliment: * 1 x Switchboard Operator * 4 x Compliance Officers * 3 x Banking Administrators * 6 x Operations Administrators

* To ensure the use of sound financial disciplines within the consumer environment whilst providing a seamless and customer centric payment allocation, banking and regional finance processes within Channel Development. * To facilitate and implement operational finance and compliance frameworks by managing finance in the consumer environment whilst maintaining a balanced focus on customer service and experience. * To ensure best practice in finance within the channel in alignment with organisational strategy * To co-ordinate and provide day-to-day management, support and guidance to the Operations Administrators in the assigned region, implementing plans, controls and standards for optimum performance and alignment with Branded Channel * Team Compliment: * 2 x Switchboard Operator * 3 x Banking Administrators * 5 x Consumer Administrators * 3 x Credit Assessorts

* Consumer & Corporate account queries * Credit Vetting * Dealer regional helpdesk * Seconded to several department and divisions for assignments.

*  Managing debtor and creditor accounts. *  EFT & cheque payments *  Payments of salaries & wages (including UIF and PAYE) *  Banking *  Bank reconciliations *  Account reconciliations *  Cash book *  Cash Forecasting *  Office admin *  Invoicing and statements *  Account queries *  Capturing of data onto financial system (Accpac) *  Liaison between clients and Director.

* Managing debtor accounts. * Cheque payments * Account reconciliations * Office admin * Invoicing and statements * Account queries * Capturing of data onto financial system (Pastel) * Dictation and minute taking of meetings * Co-ordination of deliveries * Reception * Assisted Zamar Music Studio with secretarial functions.

Activities and Societies: Hockey, javelin, discus and shotput.