Kim Jin

1. Customer Development from Scratch: - Find potential customers through online searches (Google, Linkedin, Facebook, industry websites, etc.); - Reach out to them via email, phone calls, or WhatsApp; - Take inquiries seriously, reply quickly to price quotes, handle customer requests well, keep good communication between customers and my company, and safeguard my company interests; - Since joining the company, I have successfully developed four clients: one each from the U.S., Denmark, the U.K., and Switzerland. Two of them have already commenced collaboration, 2. Coordination with Customers and Factories: - Keep good communication with customers and factories, overseeing the entire order process, including quality supervision, production progress, shipment, document confirmation, shipping, payment, and post-arrival customer feedback follow-up; - Actively address and handle customer suggestions for improvement, maintaining a positive relationship between customers and factories; - Follow up on future orders. 3. Handling Customer Complaints: Manage customer complaints, actively coordinate between factories and customers, ensuring the resolution of issues while safeguarding my company interests. 4. Exhibition Coordination: - Handle exhibition logistics, including booth reservation, itinerary coordination, preparation of exhibition materials, and proactive visits to target customers. - Post-exhibition, write a summary, and follow up with exhibition customers. 5. Conduct market research and prepare reports for the company's reference. 6. Translation of Company Materials. 7. Attend to other responsibilities and tasks assigned by the company.

1. Customer Development from Scratch: 2. Coordination with Customers and Factories: 3. Handling Customer Complaints: 4. Exhibition Coordination: 5. Conduct market research and prepare reports for the company's reference. 6. Translation of Company Materials. 7. Attend to other responsibilities and tasks assigned by the company

After resigning from Yunnan New Ocean Group in June 2017, I chose to start my own business. My main focus was on selling agricultural products from Myanmar inside China, and also enganing in Yunnan local beans trading.The most profound lessons from this experience are: 1. The importance of a good platform and team. 2. Consideration of costs and risks is crucial for any project. 3. Every product has industry cycles, and it's essential to study and deeply understand the characteristics and cycles of the industry and products. This knowledge enables better sales strategies and risk management.

Period 1: March 2012 - June 2015, Position: Foreign Trade Representative 1. Customer Development: - Developed several major seafood clients in Europe and the United States, attending annual seafood exhibitions in the U.S. and Brussels for face-to-face negotiations. 2. Interpretation and Translation: 3. Order Follow-up: 4. Handled additional responsibilities as assigned by my Company. Period 2: July 2015 - June 2017, Position: Foreign Trade Manager 1. Personal Sales: Assigned most clients to other sales representatives. Focused on maintaining and increasing sales for a major client, achieving a 60% sales increase. 2. Department Sales: -Developed sales targets, allocated sales tasks, and monitored the completion of tasks by sales representatives. -Established weekly sales targets for each representative, ensuring annual sales goals were met. 3. Department Management: - Conducted department meetings, provided personnel training and motivation, handled recruitment, planned exhibitions, and maintained product manuals. Translation: - Organized department personnel to handle all translation tasks. - Assisted sales representatives in customer receptions and factory visits. 4. Exhibition Work: Coordinated exhibition activities, including booth reservation, setup, preparation of materials, customer reception, visits, post-exhibition summaries, and customer follow-up. 5. Handled additional responsibilities as assigned by my Company