Kim Gui

• Mentor and oversee the well-being of 30+ students through personalized, individual meetings • Mediate conflicts using creative problem solving skills to foster genuine camaraderie among students • Tackle crises by executing safety protocols to uphold stringent security measures in residential halls • Collaborate with campus partners to organize 7 programs per term aimed at diversity, inclusion, and community involvement

• Increase prospective students’ commitment rate by 60% via personalized campus tours • Address challenging questions about tuition affordability by highlighting over 10 of Drexel’s financial alternatives • Support the recruitment team by interviewing and training new hires to retain the competence of student ambassadors • Organize interactive forums to expand Drexel’s outreach to prospective international students

• Consolidated the complex data of 40 patients in Excel to streamline data organization and interpretation • Analyzed experimental results with statistical computing and graphics in SPSS and R • Articulated intricate research findings in a technical report to advance depression assessment in multiple sclerosis

• Conducted in-depth market intelligence research of the pet insurance sector to drive product expansion strategies in South Korea • Evaluated digital marketing strategies used by Insurtech firms to drive Chubb’s sales framework for complex life insurance products • Performed strategic competitor analyses to differentiate Chubb’s business travel product across 8 target markets in Latin America • Developed educational materials on the multinational pricing tool and business travel accident marketing approaches • Assessed workforce trends to inform catastrophe modelling assumptions used in monitoring Chubb’s accumulation exposure in key markets • Liaised with 145 countries to gather information pertaining to the Good Local Standards, reviewing for accuracy to present accurate details on Chubb’s internal platforms

• Aided in digitizing the company’s paper filing system to improve accessibility and reduce expenses by 10% • Strengthened regional presence through strategic expansion initiatives across 5 countries in Southeast Asia • Evaluated and processed documentation for new trademark registration to ensure legal compliance requirements