kim branscome

appeals analyst

About

To pursue a career in Public Service in which my education and experience will enable me to make a difference

Country

united states

City

new castle

Industry

international affairs

Skill

spanish, public speaking, event planning, international relations, access, social media, facebook, microsoft office, intercultural communication, social networking, leadership, time management, management, political science, research, editing, team leadership, latin american studies, community outreach, fundraising, event management, powerpoint, microsoft excel, microsoft word, politics, sales, nonprofits, critical thinking, leadership development, teamwork, data analysis, community development, customer service, public relations, english, higher education, volunteer management, spanish english, newsletters, non profits

Experience

sales person

american eagle outfitters

2012-6 - 2012-12 · 7 mos

* Greet customers * Manage fitting rooms * Return clothing to its original place * Close store

hostess

elephant &castle pub

2011-6 - 2012-8 · 1 yr 3 mos

* Seat customers * Take reservations * Open restaurant * Write specialties on boards * Set silver wear * Set seating chart * Set up outside tables * Close restaurant * Wipe boards down * Take garbage out * Clean front of house * Wipe down high chairs * Keep front of restaurant clean * Help clean tables when needed

sales person

aeropostale

2010-5 - 2010-8 · 4 mos

* Greet customers * Manage dressing rooms * Keep store clean * Take care of general customer needs

bilingual customer service representative

gateway health

2013-6 - 2015-7 · 2 yrs 2 mos

* Assist members with their needs * Navigate multiple computer software at a given time * Maintain the ability to switch between languages as necessary

data entry

marietta college office of admissions

2009-9 - 2013-5 · 3 yrs 9 mos

* Enter college fairs into database * Enter prospective student information into database * Enter applications into database * Knowledge of Datatel and Microsoft Access

appeals analyst

gateway health

2015-7 - Present · 11 yrs 2 mos

* Current job duties: * Analyze Medicare post and pre service appeals to determine any outreach needed * Outreach for any required forms needed to process the appeal * Ensure appeals are processed in an accurate and timely manner * Previous work as an Appeals Analyst: * Translate departmental correspondence from English to Spanish (Medicare and Medicaid) * Analyze and address enrollee's concerns in a timely manner (Medicare grievances)