Kifah Abou Nassif

Internal: Receive requests from Sales for presales activities needed with customer Communicate with product management about new customer requests and scope of work for offering and financial proposals. Align with IT and Technical department on new solutions designs for new tenders, and offers to customers and need for costing Communicate with product development about market feedback and market needs for existing or needed offering. Handover won project to the delivery team once opportunity has closed Align with Partnership team for the need to involve partners in solutions and type of agreements needed as well as the scope of work for the cooperation External: Communicate with customers for business needs and technical challenges design the solution to address all customer's needs prepare and present needed demos and POCs to the customer engage in discussions around the proposed solutions and work on the necessary changes to meet customer's needs Align with partners and vendors on customer's needed solution.  FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY: Evaluate partners’ solutions/products/services for suitability to scope and customers’ requests. Evaluation will filter out solutions which do not fit with requirements or have technical concerns on.  Evaluate customer's opportunity. Evaluation will filter out opportunities that Etisalat will add no value in or will not be able to fulfill due to any limitations (Time, Budget, solution.....etc.)

● Understanding client technical and system environments and provide a scalable and high performance solution to address the requirements that included Enterprise,Collaboration Data Center and Security . ● Ensuring that the design solutions are aligned to business requirements. ● Assess solutions for their commercial merits and provide appropriate recommendations. ● Interface with external 3rd party vendors and internal cross functional teams to ensure on-time delivery of technical solutions and compliance for product specifications and accuracy as per RFP response. ● Ensure that the designs and subsequent systems are aligned to the commercial objectives and reflect technical best practices. ● keep abreast of new technology,methods and techniques to understand how they might be applied to the client's environment. ● Conduct site surveys, prepare reports & clarifications. ● Prepare Technical and commercial Proposals for Solutions and Services. ● Prepare ans Support the team with presentations and presented solutions

● Understanding client technical and system environments and provide a scalable and high performance solution to address the requirements that included Enterprise,Collaboration Data Center and Security . ● Ensuring that the design solutions are aligned to business requirements. ● Assess solutions for their commercial merits and provide appropriate recommendations. ● Interface with external 3rd party vendors and internal cross functional teams to ensure on-time delivery of technical solutions and compliance for product specifications and accuracy as per RFP response. ● Ensure that the designs and subsequent systems are aligned to the commercial objectives and reflect technical best practices. ● keep abreast of new technology,methods and techniques to understand how they might be applied to the client's environment. ● Conduct site surveys, prepare reports & clarifications. ● Prepare Technical and commercial Proposals for Solutions and Services. ● Prepare ans Support the team with presentations and presented solutions

● Understanding client technical and system environments and provide a scalable and high performance solution to address the requirements that included Enterprise,Collaboration Data Center and Security . ● Ensuring that the design solutions are aligned to business requirements. ● Assess solutions for their commercial merits and provide appropriate recommendations. ● Interface with external 3rd party vendors and internal cross functional teams to ensure on-time delivery of technical solutions and compliance for product specifications and accuracy as per RFP response. ● Ensure that the designs and subsequent systems are aligned to the commercial objectives and reflect technical best practices. ● keep abreast of new technology,methods and techniques to understand how they might be applied to the client's environment. ● Conduct site surveys, prepare reports & clarifications. ● Prepare Technical and commercial Proposals for Solutions and Services.

● Prepared network solutions/designs in response to tenders and clients requirements including: Routing & Switching, security, wireless, and unified communication technologies that are based on Cisco products ● Supported Presales and Services Manager to create BOM and proposals ● Stayed updated about latest technologies from cisco