Kieron Ritchard

Fantastic Furniture is a progressive omni retail brand with a challenger mindset. We enjoy the benefits of vertical integration, developing and manufacturing many of our own products right here in Australia. Bottom line...we take our jobs seriously, but not ourselves, creating an environment where everyone at Team Fantastic has the opportunity to contribute to our success.

Dignity is a highly respected and fast-growing homeless services charity operating across 26 beautiful homes. Dignity have become known as the “paramedics of homelessness”, recognised for bringing disparate services and resources together into person-centred solutions which restore dignity and end the homelessness. Named 2019 Telstra Business of the Year, Dignity were the first not-for-profit organisation to receive this prestigious gong in the 27-year history of the Awards. Tonight, more than 116,000 Australians will be homeless. Dignity seeks to partner with others to make this number zero.

Compass Group is a FTSE20 company and the world's leading provider of food and support services. I led the turnaround of the core business portfolio in Australia, spanning over 400 sites and 6,000 people operating across the Aged Care, Hospitals, Education, Government and Business and Industry sectors.

Founding Director of new rail and coach entity, established as a key plank in the NSW Government's "Fixing the Trains" program. Accountable for the operational stand up of the organisation, the development of the customer experience strategy and subsequent program delivery. Rapid capability build led to record operational performance, redesigned services, marked improvements in customer satisfaction and significant efficiency gains, winning the confidence of Government to invest in a new $2.8bn InterCity fleet.

The KFC brand in Australia and New Zealand comprises approximately 700 company owned and franchised outlets, serving over 2 million people a week and employing over 30,000 people. Through various people, operations and marketing initiatives, returned the brand to sales and profit growth.

Led the operation and business performance of 45 IHG hotels in Australia and New Zealand across the InterContinental, Crowne Plaza and Holiday Inn brands.

Based in Shanghai, led a multi-disciplined team tasked with developing and executing IHG's growth strategy and organisational capability development in Greater China. Notable achievements include the initial brand development and launch of Holiday Inn Express in China and the design and roll out of IHG's China franchising program, both of which continue to propel IHGs growth and market leadership in this strategically important market.

Based in Hong Kong, led significant portfolio growth in the Asia Pacific region, including entry into the China market and rapid expansion in South East Asia.

12 years international management consulting experience, culminating into the leadership of PwC's Hospitality & Leisure Services practise for the Australasia region. Advised a wide range of clients including major banks, developers, operators, owners and tourism bodies.