kiara harris

kiara harris

owner

About

Entrepreneurial-minded; focused on wielding fashion as activism and seeking opportunities to work equally with my hands, head and heart. Tech veteran. Experienced Customer Success Manager with a demonstrated history of helping small business owners win. Skilled in sales and customer service, creative by nature and passionate about social and political change. Go-getter with a Bachelor of Arts (B.A.) focused in Government from The University of Texas at Austin, including a Business Foundations Certificate from the Red McCombs School of Business.

Country

united states

City

austin

Industry

apparel & fashion

Skill

problem solving, customer service, creative thinking, writing, public speaking, salesforce.com, teamwork, social sciences, social media, hardwork, political science, analytic thinking, microsoft word, microsoft excel, music, microsoft office, outstanding interpersonal communication skills, positive energy, online advertising, advertising sales, dependable team player, non profit volunteer, digital marketing, microsoft powerpoint, sales, powerpoint, event planning, fundraising, research, community outreach, sewing, cut and sew, fashion, fashion design, modeling, account management, customer satisfaction

Experience

swankki tailor & threads

owner

swankki tailor & threads

paragon preparatory middle

assistant track and field coach

paragon preparatory middle

2018-2 - 2018-4 · 3 mos
austin​ ​valkyries​ ​women’s​ ​rugby​ ​club

wing and fullback

austin​ ​valkyries​ ​women’s​ ​rugby​ ​club

2016-1 - 2017-3 · 1 yr 3 mos

* Competed as a member of USA Rugby’s Texas Rugby Union and the Red River Rugby Conference * Fundraised and recruited new members * Seleced for the 2016 Texas Rugby Union​ ​All-Stars​ ​Women’s​ ​Rugby​ team * Continues to spread the love and culture of rugby

swankki

founder

swankki

2016-1 - Present · 10 yrs 9 mos

* Consult with customer to determine type of material and garment style desired * Develop design for garment, adapt existing design for garment or copy existing design for garment * Draw individual pattern or alter existing pattern to fit customer's measurements * Position pattern of garment pieces on fabric and cut fabric along outlines * Sew together pattern pieces and steam press finished garment

austin​ ​valkyries​ ​women’s​ ​rugby​ ​club​ ​​

wing and fullback

austin​ ​valkyries​ ​women’s​ ​rugby​ ​club​ ​​

2016-1 - Present · 10 yrs 9 mos

* Compete as a member of USA Rugby’s Texas Rugby Union and the Red River Rugby Conference * Fundraise and recruit new members to sustain the team * Seleced for the 2016 Texas Rugby Union​ ​All-Stars​ ​Women’s​ ​Rugby​ team * Spread the sport and culture of rugby wherever I go

the professional workroom of design

seamstress

the professional workroom of design

2017-11 - 2018-2 · 4 mos
ecoclean austin

alterations manager

ecoclean austin

2018-6 - Present · 8 yrs 4 mos

Developed a cross-functional role tailor-made for my passions, strengths and interests. On any given day I could be working independently at one of our 4 locations helping customers, inspecting, sorting and tagging clothing, creating invoices, problem solving and keeping a tidy space. I support our production team with quality assurance, assembly, delivery, research, repairs and alterations. I’m also responsible for some administrative duties including but not limited to social media management and trouble shooting tech related issues.

immediate fashion school

student

immediate fashion school

2019-1 - 2019-7 · 7 mos

The Summer 2019 iteration of IMMEDIATE Fashion School took place in Austin, TX during the entire month of June and focused on storytelling and its relationship to activism in the realms of gender and race. We read about and discussed these two intertwined realms through the lens of fashion & cultural studies, while also considering intersectional views, politics, pop culture and activism. We examined activism itself from micro to macro perspectives, and made connections to creative activism via the art of storytelling and its diversity of expressions. Special emphasis was placed on lost, erased and untold stories of the past; as well as experiments in narrative survival into the future. Throughout it all, we played, created and became, together.

amazon

seasonal fulfillment associate

amazon

2015-6 - 2015-1

* Spearheaded start up operation to enable faster delivery to Amazon's valued customers * Picked, packed and sorted inventory using RF handheld scanning device * Performed inventory control/quality assurance tasks * Provided excellent customer service

the university of texas at austin

graduate of political science and business foundations studies

the university of texas at austin

2010-8 - 2014-5 · 3 yrs 10 mos

I earned a Bachelor’s degree in Government with pre-law coursework from the University of Texas at Austin as a first generation college graduate. I have taken expansive coursework related to the theory and practice of government, which has prepared me for any career that demands thought, analysis, reading, writing, and debating about complex matters while simultaneously developing my knowledge of what it means to be a fair and collaborative leader. As a participant in the McCombs Business Foundations Program, I supplemented my degree with a curriculum designed to provide a fundamental background in business.

yelp

account executive

yelp

2014-10 - 2015-4 · 7 mos

* Utilize online and offline sources to cultivate new leads and maintain pipeline * Drive the full sales cycle to attain new business: research local businesses, make introductory calls, assess business goals through qualifying, work with business owners in Yelp’s platform and advertising packages, and close the deal * Exhibit an unwavering commitment to client care, with the ability to build productive relationships, resolve complex issues and win client loyalty * Received Yelp Woof award for exhibiting Yelp's core values

dress for success austin

boutique and inventory intern

dress for success austin

2017-9 - 2018-1 · 5 mos

* Retail Merchandising in the Boutique (Mannequins/Displays/Racks) * Support Volunteers with creating “Business Appropriate” looks for all sizes and shapes * Utilize tailor and wardrobe styling skills to benefit both volunteers and clients in making selections * Determine Vintage, Designer, High End and On-Trend when making sorting decisions * Manage the influx of donations (Sorting, Donating, Merchandising and Organizing) * Train volunteers on inventory management practices * Work with local consignment shops to determine where the inventory will gain the most value * Develop systems that enable and enhance an organized method of inventory management * Update documents relating to inventory management * Restock Boutique and manage Back of House Inventory * Leverage social media to replenish low inventory (Facebook, Twitter & Instagram)

the university of texas at austin

college of liberal arts peer advisor

the university of texas at austin

2012-1 - 2014-1 · 2 yrs 1 mo

* Supported hundreds of students, parents, and staff in matters ranging from major exploration to degree requirements * Processed and systematized confidential and time sensitive university documents * Recruited prospective students to the College of Liberal Arts * Executed special projects, research assignments, and other administrative duties to maintain office efficiency

vote smart

legislative research intern

vote smart

2013-1 - 2014-12 · 2 yrs

* Researched and summarized legislation from all 50 states to be published on votesmart.org * Improved transparency of legislation to make political information more accessible * Collaborated with peers to improve data collection and storage for the internship program

main street hub

senior customer success manager

main street hub

2015-1 - 2016-10 · 1 yr 10 mos

Manage our relationship with an assigned group of customers, including full ownership of the client experience by proactively recommending products and services that meet their needs regarding revenue, upsells, and overall customer satisfaction. This involves onboarding, proactive outreach, responding to questions and concerns, identifying and closing sales opportunities that address the customer’s needs, and developing a trusted advisor relationship with the customer to drive long-term loyalty and retention. Take ownership of my results by driving high quality customer service resulting in meeting or exceeding the monthly goals and revenue metrics associated with the Customer Success Manager role every month. Develop and maintain deep expertise of Main Street Hub products and best practices to provide value to customers. Challenge myself, my teammates, and my leaders to continually improve performance.

Education

austin community college

austin community college

apparel design

2019-1 - Present · 7 yrs 9 mos
j. frank dobie high school

j. frank dobie high school

2006-1 - 2010-1 · 4 yrs 1 mo

Activities and Societies: * J. Frank Dobie High School Trailblazer * Class President * Varsity Girl's Volleyball Team Captain * Varsity Girl’s Track Team Captain * Debate Team Vice President * Student Council * Seniors Helping Seniors * Senior Hearts * Girl's Basketball

the university of texas at austin

the university of texas at austin

political science and government

2010-1 - 2014-1 · 4 yrs 1 mo

Activities and Societies: Texas 4000, Texas Women's Rugby

kiara harris's Contact Information

Email

******@***.com

Phone

(**) *** ****

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