kiana owrang

Conduct in-depth data analyses to enhance the efficiency and effectiveness of recycling programs, focusing on key metrics such as recycling rate and recycling capacity. Manage the collection and consolidation of CO2 emissions data, contributing to efforts aimed at reducing environmental impact and meeting sustainability targets. Design and implement ESG data governance systems with automation (invoice recognition, reconciliations, Power BI dashboards) to improve auditability and disclosure quality. Prepare BCorp certification submissions, coordinating with HQ and gathering evidence for external audits. Maintain compliance with ISO 14001, supporting certification audits through documentation, data integrity checks, and auditor engagement. Oversee stewardship and extended producer responsibility (EPR) reporting activities, ensuring compliance with provincial regulations and accurately representing Nespresso's product footprint to relevant authorities. Support in sustainable packaging initiatives, assessing recycled content, carbon footprint, transport impacts, and supplier performance to guide market execution.

Lead and coordinate TQM activities to ensure adherence to industry standards and regulatory requirements across all Nespresso operations. Led continuous improvement initiatives, streamlining workflows, embedding risk management practices, and integrating quality requirements into operations. Provided data-driven insights to improve product quality, compliance, and operational efficiency. Chaired the Health & Wellness Committee, launching well-being initiatives on mental and physical health. Developed management reports and briefings on environmental, H&S, and quality performance for leadership teams. Managed budgets, forecasts, and resource allocations to support quality and ESG-related initiatives.

Provide tailored FSL instruction to executives, focusing on enhancing their communication skills and fluency in everyday French language usage. Deliver specialized FSP or Business French training to executives, addressing their specific professional needs such as industry-specific terminology, business communication etiquette, and negotiation skills in French-speaking environments.

- Taking charge of groups of learner beginner to advanced level - Implementing a language level test - Creating pedagogical tools - Social and professional accompaniment of students; - Organizing activities regarding cultural and civilizational aspects of language.

- Designing and writing of internal newsletters, client communications, and brochures. - Updating web content as required - Organizing/coordinating activities, and special events.

- Spearheaded the development and upkeep of company software, facilitating seamless integration across departments, including product reception, repair center operations, and finance. - Managed data reporting and optimized databases to streamline operations and enhance efficiency. - Directed a barcode project aimed at automating data flow within the company's systems, enabling comprehensive tracking of product histories from reception to clearance at repair centers through barcode scanning technology. - Led the research and development efforts of the network department, driving innovation and advancements in network infrastructure and technologies.