Khánh Châu

During this position, I supported the end-to-end international sales cycle, from lead generation and product introduction to negotiation, order follow-up, and after-sales support. - Seeked international leads through trade fairs, Alibaba, LinkedIn, email, website, and social platforms. - Presented products through meetings, calls, emails, and messages to support buyer engagement. - Organized factory visits, prepared quotations, and arranged product sampling to accelerate deal conversion. - Negotiated pricing, payment terms, production lead time, and delivery conditions. - Managed order execution, including documentation and shipment tracking, ensuring on-time delivery. - Collaborate with internal teams to optimize cost, timeline, and product quality. - Maintained customer relationships and provided after-sales support to encourage re-orders.

During this position, I was responsible for developing international markets and building relationships with global clients in industries such as furniture, agricultural products, and raw materials. - Proactively sourced and approached international clients via email, social platforms, and B2B channels - Prepared quotations and pricing proposals aligned with market conditions and company strategy - Negotiated pricing, payment terms, and contract conditions with clients - Monitored order progress and coordinated with internal teams to ensure on-time delivery - Provided after-sales support and handled customer inquiries or complaints - Maintained strong relationships with existing clients while continuously expanding the customer network - Reported sales activities and market insights to management

During this position, I supported daily operations across procurement, administration, and financial tracking, focusing on cost control and operational efficiency. - Built and maintained supplier relationships to support reliable sourcing and better pricing. - Contributed to cost optimization through quotation analysis and negotiation of payment terms. - Strengthened operational visibility by managing inventory, financial records, and administrative documents. - Supported expansion planning by researching and proposing potential business locations.

During this position, I supported import shipment coordination and operational tracking to help ensure smooth cargo movement and timely delivery. Also, I assisted with customs clearance documentation, communicated with trucking companies and warehouses, and maintained accurate shipment records in internal systems. - Coordinated import shipments and monitored cargo status to support on-time delivery. - Assisted with customs clearance procedures and prepared required shipping documents. - Communicated with logistics partners, including trucking companies and warehouses, to track shipment progress. - Conducted on-site cargo inspections and verified shipping details for accuracy. - Updated shipment records and internal databases to improve data consistency and operational control.

- Sourcing suppliers and procuring goods from domestic and international markets - Identifying and acquiring potential customers through social media - Creating compelling product advertising content - Providing consultation, customer support, and sales services - Maintaining customer relationships and providing after-sales support