Khushi Choudhary
Customer Care Executive @ TP
About
At Appian Infotech Inc, my expertise in talent acquisition has been pivotal in recruiting professionals across IT and Non-IT sectors. I leverage my communication and negotiation skills to understand client needs and source the most suitable candidates. My approach ensures a seamless recruiting cycle, from initial contact to successful placement. My role extends beyond mere hiring; I cultivate lasting relationships with both consultants and vendors. Excelling in using platforms like LinkedIn and Ceipal, my recruitment strategies are enhanced by certifications such as the GenAI Talent Acquisition Specialist, aligning with the evolving landscape of talent sourcing.
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United States
Staffing & Recruiting
Knowledge Sharing, Workplace Culture, Understand & Convey Complex Information, Customer Facing Roles, Data Verification, Credit Evaluation, Executive Financial Management, Sales Enablement, Team Facilitation, Communication, Trend Analysis, Operational Excellence, Process Verification, Compliance Regulations, Collaborative Environment, Financial Management Experience, Financial Operations, Inventory Optimization, Collaborative Work, Credit Risk Management
Experience

Customer Care Executive
Demonstrate a relentless focus on seller satisfaction by understanding their needs, addressing their concerns, and ensuring a seamless selling experience. This involves actively seeking feedback and implementing improvements based on seller insights. Operational Excellence: Maintain high standards of operational efficiency by adhering to Amazon’s processes and procedures. This includes optimizing workflows, managing inventory levels, and ensuring timely order fulfillment to meet seller expectations. Data Analysis: Utilize data-driven insights to inform decision-making. Analyze sales trends, seller behavior, and operational metrics to identify opportunities for improvement and drive performance enhancements. Team Collaboration: Work effectively within cross-functional teams to achieve common goals. Foster a collaborative environment by sharing knowledge, supporting colleagues, and contributing to a positive workplace culture. Problem Solving: Tackle challenges proactively by identifying issues and developing effective solutions. Use critical thinking skills to analyze problems and implement strategies that enhance operational efficiency and customer satisfaction. Communication Skills: Exhibit strong verbal and written communication skills. Clearly convey information to team members, management, and customers, ensuring that everyone is informed.

Sales Executive
Assisted customers in the process of obtaining car loans, providing detailed information about loan products, interest rates, and repayment terms. Evaluated loan applications by reviewing applicants' financial status, credit history, and other pertinent documentation to assess eligibility. Worked closely with the credit and risk assessment teams to ensure timely and accurate processing of loan applications. Advised customers on loan options, offering personalized solutions based on their financial needs and goals. Managed loan disbursement processes, ensuring that all conditions were met before approving and releasing funds. Maintained and updated customer records in the bank's system, ensuring compliance with data protection regulations. Resolved customer inquiries, provided excellent customer service, and addressed any concerns regarding loan terms and repayments. Monitored and tracked the loan portfolio, identifying potential risks or defaults and coordinating with relevant departments for resolution.

Operations Representative
Conducted thorough background verification for candidates across various clients, ensuring adherence to specific requirements and compliance standards. Coordinated with internal teams and external agencies to collect and validate candidate information (employment history, etc.). Managed the verification process from initiation to completion, ensuring accurate, timely, and consistent results. Communicated with clients to provide updates and address any concerns or discrepancies in the verification process. Developed and maintained strong relationships with clients, addressing their unique verification needs and offering tailored solutions. Analyzed and identified potential risks and discrepancies in candidate backgrounds, flagging them for further review. Utilized various databases and verification tools to gather, process, and validate data efficiently.
Khushi Choudhary's Contact Information
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