Khushhal Jindal

● Lead end-to-end delivery of complex technical initiatives across software development, cloud infrastructure, and DevOps environments, improving on-time project delivery by 25%. ● Streamline Agile/Scrum ceremonies (sprint planning, stand-ups, retrospectives) using Jira and Confluence, increasing sprint velocity by 20% and improving cross-team transparency. ● Drive API integrations, system implementations, and cloud-based deployments, accelerating customer onboarding and reducing time-to-market by 20%. ● Proactively identify technical risks and security considerations early in the lifecycle, reducing production defects and post-release escalations by 30%. ● Resolve complex technical roadblocks by collaborating with architects and engineering leads, accelerating deployments and reducing delivery delays by 15%. ● Implement structured project documentation, change management, and quality assurance processes, enhancing compliance, audit readiness, and release stability.

● Lead multiple client projects through their technical solution implementations involving business and functional requirement gathering, prototype design, UAT testing, training and production support ● Administer & organize project plans, monitoring key tasks progress and mitigating risks resulting in successful project completion on time ● Solve key stakeholders problems instilling confidence and satisfaction towards the solution delivery ● Determined clear project scope, objectives, and business requirements including success criteria leading to projects’ successful delivery ● Build customized reports and dashboards using JasperSoft iReports and SQL queries ● Help integrate, analyze and review data utilizing APIs from different information systems ● Provided hands-on training to the end users which helped reduce clients’ support costs ● Develop Data visualizations in terms of Reports and Dashboards, customer filtering and calculated fields using SQL like syntax statements ● Create QA Test scripts, and assist with User Acceptance Testing (UAT) to resolve and reduce defects and issues ● Contributed towards the design and implementation of new and existing products and processes

● Implemented Talent Management Software suite doing firsthand configuration by gathering customer's requirements ● Built customized total compensation statements using the technologies: JasperSoft, SQL and XML ● Created project plans and monitored progress ● Developed and modified Reports and Dashboards per client requests ● Worked on data management, cleaning & transformation in MS Excel ● Created QA Test plans, scenarios, test data and work on defect detection and verification. ● Worked on styling and customization to meet client needs using the technologies: HTML and CSS

Work Details (Spring 2017): ● Graded programming assignments for the graduate course Natural Language Processing (NLP). ● Assisted the course instructor in helping students resolve their technical queries related to topics: Logistic Regression, Naive Bayes, Neural Networks, Deep Learning, other Machine learning techniques. ● Guided the students in various technical implementation practices. ● Proctored and graded students exams.

● Skills: Java, XML, ECLIPSE IDE, MS Excel, Android SDK and development Work Details: ● Developed an Android application to improve sales and market product information as part of the IT team. ● Designed front-end using XML and Java and integrated back-end through CSV files following agile methodology. ● Managed troubleshooting issues, debugging, testing and technical documentation. ● Implemented camera and sound integration in the app for customer's feedback in video form. ● App aimed at displaying various products' information and collecting customers’ feedback to analyze their expectations to make improved and better products in future. ● Achieved improved engagement from customers after allowing them to communicate their requirements and feedback.

My responsibility involved contributing to WeChat's overall product improvement. Direct Involvement included feature testing and providing feedback about WeChat mobile application by sending reports and recommending improvements. Undertook marketing work which involved publicizing and promoting features in the application while directly engaging with end-users.