Khushal Sharma
Customer Success Manager @ Simplotel
About
As a Customer Success Manager at Simplotel, I collaborate with hotel partners to enhance their digital presence by optimizing brand websites, improving conversion rates, and driving direct bookings. By analyzing booking trends through data analysis and problem-solving, I provide actionable recommendations to address client challenges and foster long-term growth. Currently pursuing a PGDM in Marketing and Entrepreneurship from IIEBM Indus Business School, I bring a strong foundation in business consulting and data analysis. My academic journey complements my professional role, allowing me to combine theoretical insights with practical applications to empower hotel partners and contribute to their success.
India
Ratlam
Management Consulting
Business Consulting, Problem Solving, Data Analysis, Stakeholder Management, Market Research, Dealer & Retailer Interaction, Relationship Building, Customer Interaction, Buying Behavior Observation, Ownership & Accountability, Interpersonal Skills, Market Visit Reporting, Project Coordination, Corporate Social Responsibility, Upcycling and Sustainable Fashion, Volunteer Management, Team Collaboration, Presentation Skills, Marketing Strategy, Microsoft Office
Experience

Sales And Marketing Intern
Kolhapur, Maharashtra, India
Completed a 3-month summer internship focused on field sales exposure and market understanding for two-wheeler and passenger car lubricants. Worked closely with sales executives during dealer, retailer, and mechanic visits to observe sales execution, product pitching, and channel interactions. Collected basic market feedback on product awareness, pricing, schemes, and competitor presence through surveys and on-ground observation. Also supported the sales team by tracking competitor activities and assisting in identifying potential outlets, gaining practical insight into ground-level sales operations and market dynamics.

CSR Intern
Pune, Maharashtra, India
Being a dedicated management student with a keen interest in sustainability and social responsibility, I recently finished a life-changing two-month CSR internship with Poornam Ecovision Foundation. This experience enriched my knowledge of environmental stewardship, grassroots involvement, and community building. Throughout the internship, I participated actively in projects related to upcycling of fabrics, plastic and e-waste recycling (E-Yantran), composting at home, and event management (PEHEL 2025). My major contributions involved outreach to stakeholders via cold calls, organizing environmental clean-up drives, researching green companies for future CSR partnerships, and developing high-reach digital reels (over 118K views) to raise awareness campaigns. This experiential learning sharpened my competencies in strategic communication, leadership, project coordination, and sustainable innovation. I am now compelled to continue aligning my professional path with purposeful work that promotes environmental and social transformation.
Education
Khushal Sharma 's Contact Information
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