Khoo Chuyi

Managed B2B sales and account relationships within the food distribution space, from mid to premium tier restaurants.

• Managed end-to-end lifecycle of clients • Managed offshore team in China to refine client operations processes. • Leveraged AI-powered analysis to better understand client requirements and improve fulfillment accuracy • Automated email outreach campaigns to prospective clients • Assisted with the revamp of the company’s website and client portal • Streamlined client onboarding and service delivery through workflow automation • Managed diverse projects involving marketing, product, and software engineer stakeholders • Experimented with different ways to fulfil client’s software development requirements and get feedback on project progress • Worked on market analysis of competitors with our Head of Growth #Xero #GoogleAppScript #HubSpot #PandaDoc #Brevo #Zapier #TypeForm #DocuSign #Figma #Notion #GPTintegration

• Directed and led StashAway's video content creation on YouTube over the course of 3 months • Researched and published personal finance articles on StashAway insights and academy

• Managed end-to-end client lifecycle for 100+ clients daily via multiple channels (Email, WhatsApp, Calls - via Zendesk) • Coordinated HNW events held at Tower Club; handled investment related enquiries of over 50 attendees • Presented competitor analysis findings • Came up with training guides for new client engagement interns

• Youngest top 12 finalist in Singapore

• Only intern to be given the opportunity to head over to the KL office • Came up with blog content for marketing • Translated content from English to Chinese eg. website, marketing materials, videos etc • Planning committee for company's year-end retreat • Resolved queries of investors and business owners pertaining to the workings of a P2P lending platform

• Assessed financial statements of firms; enabled SMEs to receive the necessary loans to advance their business development plans • Led the research on Export Credit Agencies to identify new frameworks for Enterprise Singapore to support the business operations and overseas expansion plans of local SMEs • Coordinated meetings with companies and proposed meeting objectives for bosses’ overseas business trip to generate new business partnerships

School Activities • Vice-President and Marketing Director for Windsurfing • Received the Flames of Merit Award • 2nd place for 43rd Singapore Open Windsurfing and Windfoiling Championship 2024 • 3rd place for 42nd Singapore Open Windsurfing and Windfoiling Championship 2023 • Constant Wind Passage Race Sept 2023 (2nd), Dec 2023 (1st) • MPS Windsurfer World Championships Dec 2023/ Jan 2024 Perth • Apr 2024 Surf Spot Hua Hin Cup • Jun 2024 European Windsurfer Championships, Italy, Torbole (Club Sponsored Trip) • Sept 2024 Windsurfer World Championships, Sant Pere Pescador-Costa Brava (Government Subsidised)

Activities: • Taekwondo Black Belt • School team for A Division for Volleyball • Overseas Sports Trip to Malaysia • 12/100 for school's annual road run Leadership positions: • Welfare representative for volleyball • Physical Education and Project Work representative for my class