KhongLing CHEN

Leads the HRBP and talent acquisition efforts, managing employee relations, and fostering a positive and productive work environment. Establishing and managing HR processes, lead the discussions while steering key HR initiatives for overseas businesses. • Oversee the full spectrum of Human Resources functions, including Talent Acquisition, HRBP, Talent Development, Employee Relations, HR projects, etc., for overseas entities. • Drive the talent management and HR Transformation initiatives, provide continuously guidance and advisory on HR initiatives to the business, to build organizational capability and continuity improvement in the full employee-life cycle processes. • Establish positive relationship and collaborate closely with senior business leaders and teams to formulate and implement HR strategies that promote organizational and employee excellence across the overseas entities.

Provide a broad range of Human Resources expertise to support the achievement of business strategy. Provides guidance and assistance in the implementation of HR policies, programs, and procedures for an assortment of functions which may include talent acquisition, talent management, performance management, and/or Employee Relations. Advises local management and associates on HR initiatives matters, making or recommending appropriate decisions in keeping with strategic direction. • Business partnering with Senior Business Leaders, act as a trusted partner by providing business the HR advice and coach the leader on people and culture issues. • Drive the talent management and HR Transformation initiatives, provide continuously guidance and advisory on Talent management initiatives to the business, to build organizational capability and continuity for H3C people and for acquisition, development, performance, retention, and engagement. • Champions in Corporate Culture and advise the business on developing a culture that underpins H3C values, aligns with H3C’s Navigator Culture strategy, deliver exceptional customer service and partner with business to implement supporting actions. • Drive the talent acquisition process and initiatives, to source, identify, develop and implementation of the Southeast Asia talent acquisition strategy and monitoring. • Partnering with HR COE and SSC to implement HR policies and processes in H3C, ensuring compliance with local legal requirements and Group policies, providing feedback to policy optimization.

Provide a leading role in the global Talent Acquisition and HR Transformation initiatives included Attractiveness, Acquisition, Development and Engagement in CDNetworks. Plan, implement and monitor of talent management initiatives to ensure the growth of talents in align with company’s strategies and drives organization performance.

HR Scope:- A pioneer staff and the focal point for the start-up, responsible to build and develop the team and the operation in Malaysia and Singapore. Manage and lead the HR Executive staffs in Hong Kong, Taipei and Shanghai offices on HR operational activities and responsible in develop the business for SEA. Business Development Scope:- • Develop and implement a business plan that ensures sales, market growth, penetration and profitability objectives are met. • Work with the President, Sales VP, and technical support (R & D) function across the business in a highly collaborative manner to discuss, analyse the customer needs and translate into an appropriate solution. • Drive the system demo session, solution proposals, pricing details, project timeline, manage customer sign off and closing process. • Collaborate with System Consultant and Business Analyst in ensuring customer solutions are developed to specification on time and to budget. • Analysis the market trend; keep updated on the latest trends and policy changes and feedback to the R&D and Consultant teams on the competitive landscape and on potential product development opportunities.

Individual contributor and responsible for the full spectrum of HR partnering functions for Malaysia, covering talent acquisition, learning & development, employee relations, HR Information System, mobility, employee experience and engagement, and compensation and benefits. Lead the full spectrum of HR operational activities in recruitment, learning and development, on-boarding, employee relations, HRIS and mobility. Review, develop and implement HR policies and processes for Malaysia operations and to ensure is up-to-date and compliance with local law and regulations.

Support the HR Manager and management with quality HR support in local HR operational activities. Provide HR supports for the activities and processes linked to HRM and administration.

Provide administrative supports to the HR Manager in organisation of meetings, travel, and contribution to the management's mission. Implements and monitors the administrative processes, manages personnel management data, and guarantees its quality in the HR information systems.

Provide quality customer service, promotes company products, and executes the management of the daily B2B relationship in the framework of Demand-to-Cash (D2C) activities. Handle end-to-end sales order processing and follow up for outstanding issues i.e. complaints, back order etc.