kholkina yulia

* Active direct communication with clients * Gaining of new customers * Presentation of products of our company * Acceptance of new RFQs, preparation of price offer, negotiations of prices, contracts preparation and signing, organization of shipment, discussing quality issues * Full customer support * Customs clearens, import-export activities * Logistics

* Sales support (Russian market orientation) * 3 months Internship in Germany * Responsibilities: * New RFQs general information overview on weekly basics * Sales volumes for the period since 2011 analyses (sorting by projects, part numbers, model years); part numbers takerates calculation * Price development graph preparation (based on calculated and average project information) * Price calculation based on values provided; implementation of technical changes values into the effective and base price * Information search on different topics, its generalizing and presenting

Department of credit monitoring Inspection of clients credit history, processing the data

* Managing work of 7 employees of North America Team * Services to Procurement Department) * Creating Workload reports and analyzing of team capacity utilization * Monitoring of the performance service level agreements (SLA’s) and indicators of services (KPI's); adherence to CBP (Control Best Practices); * Taking a Lead in the issues resolution that affects the performance or service, root cause analysis of mistakes/errors and problem solving (GSTD); * Participate in Continuous Improvement programs and standartization of processes * Maintenance of standard activities, creation action plans and placing proposals for improvements * Support of transitions and scope of services expansions