Khiem Do

• Product Knowledge and Processes: Responsible for taking into account the different types of tire products for customers, and safely carried out services, for customers, through the use of machinery and hand tools, such as torque wrenches, tire mounts and balancing machines. • Customer Service: Liaison with customers into addressing their concerns, provided recommendations suited to their needs, and advice for future maintenance, both verbal and written. • Teamwork: Worked with colleagues with remaining duties, to ensure that all, and at times, simultaneous, tire services are carried out as efficiently as possible.

- Material Storage Management: Ensured that all the required materials are maintained at their appropriate levels, and completed products are removed from production and transported to warehousing. - Use of Heavy Machinery: Utilised various forms of heavy machinery to transport and modify completed plastic products, such as overhead cranes and slitting machines. - Quality Assurance: Ensured that completed plastics are free of defects, such as insects and holes, and are correctly measured and inputted into the company's inventory, ready to be sent to customers.

Participated in a Final Year Capstone Project alongside Savic Motorcycles, in association with RMIT University.

Undertaken in association with final year project at RMIT University

To provide guidance for new applicants in order for them to gain the skills necessary, through the use of organised training and feature events, to successfully market products that are put forward by USANA Health Sciences

- Professional Project Management: Undertaken professional projects that encourage creative thinking, effective research and brainstorming. - Effective Time Management: Required to timetable allocated tasks in order for projects to be completed accordingly, and in a timely manner. - Professional Software Training: Utilised simulation analysis computer programs, such as Marc Mentat and CATIA-related programs