Khanh Cao

- Coordinate project management activities, resources, equipment and information. Projects were executed smoothly and completed within deadlines, resulting in improved project outcomes - Liaise with team leads to identify and define requirements, scope and objectives enabling a clear understanding among stakeholders, minimizing misunderstandings, and enhancing project focus and success - Partner with COM team to have the appropriate communication plans increased campaign visibility, and improved customer engagement, ultimately driving higher conversions and business growth.

- Perform vendor information gathering and assessed price ranges to establish most efficient deals. - Gather data, evaluate suppliers, and prepare extensive quarterly reports to managers - Prepare the contracts in details based on the agreement between vendors and the company - Take responsibility for purchasing of goods during all stages from material requisition (MR) till purchase order (PO) closed. - Track orders and ensure timely delivery. - Settle damage claims, rejections, material returns, over-shipments, and cancellations with suppliers.

- Processed customer orders in compliance with company policies and standard operating procedure - Followed and managed over 1,000 orders on a daily basis. - Collaborated with a warehouse team to control packaging quality and inventory levels for over 1,000 orders. - Prepared quality check invoices before billing customers

- Analyzed the contract's efficiency and compliance by writing, negotiating, and validating it with suppliers and customers. - Discussed closely with the board of managers to maintain relationships with nearly 10 suppliers. - Assisted in managing the contract process, serving as a final person in selecting suppliers and settling claims from customers for nearly 40 contracts. - Collaborated with the Accounting Department to process customer payments and resolve invoice disputes. - Control the warranty process (data collection, supplier communication, sales communication)-

- Created the budget plan to cut off 30% expenses while ensuring the benefits and allowance for employees - Managed and organised member agenda, documentations - Prepared, set up/planned and supervised the projects - Coordinated and collected information necessary for the implementation of the project

The course lasts one year consisting of core, specialized and elective modules such as sourcing, planning, transportation, distribution, warehousing, inventory management. Moreover, personal development is encouraged through a system that invites me to set my own particular study goals - and continually test those choices.