Khaled Zanona

As the Co-Founder and CEO of BUZZ Elektrotechnik GmbH, I am dedicated to driving innovation and excellence in the field of electrical engineering. With a strong foundation of industry certifications and hands-on expertise, I have built BUZZ from the ground up to become a trusted partner for businesses seeking high-performance, reliable, and sustainable electrical engineering solutions. Since 2017, BUZZ Elektrotechnik GmbH has been at the forefront of delivering tailored solutions that enhance efficiency, safety, and sustainability across various sectors. With my extensive background and certifications in electrical engineering and a commitment to continuous learning, I lead our team with a focus on quality, compliance, and technological advancement. Our vision at BUZZ Elektrotechnik GmbH is anchored on three pillars: Technical Excellence and Certification: Our team holds multiple industry certifications, reflecting our deep commitment to professional standards and cutting-edge technical knowledge. This expertise allows us to tackle complex engineering challenges with precision and confidence. Client-Focused Engineering Solutions: We are driven by our clients' goals, offering customized, impact-driven solutions that optimize energy management, industrial automation, and operational safety. Strategic European Expansion: We are actively expanding our reach across Europe, seeking strategic partnerships and opportunities to bring our innovative services to new markets. Our goal is to make BUZZ a trusted name throughout the continent, known for reliability and innovation. As we continue to grow our presence in Europe, I look forward to connecting with industry leaders, partners, and clients who share our vision for a more efficient and sustainable future. Let’s connect to explore how BUZZ Elektrotechnik GmbH can power your future projects with excellence and innovation.

♦ Design, research, develop, analyze and suggest new marketing concepts as well as strategies. ♦ Perform as strategic partner to head innovation of influence change and new processes. ♦ Ensure to interpret business strategy and determine innovative solutions supporting strategy implementation. ♦ Planning the sales strategy and Optimization of sales Searching for clients who might benefit from the company’s products Documentation and control of target achievement. ♦ Negotiation of terms and contracts with clients Reporting to the Executive Board Develop a scalable sales process and ensure representatives adhere to it correctly. ♦ Plan and preside over weekly sales team meetings Maintain a deep understanding of customer needs and monitor their preferences. ♦ Resolve escalated customer issues and customer complaints regarding sales and service. ♦ Tracking sales team metrics and sharing them with company leadership ♦ Design and model solutions for customer innovation and experience along with similar initiatives variants.

♦ Manage the key accounts portfolio. ♦ Achieve assigned strategic account objectives. ♦ Establish strong, long-term client relationships. ♦ Communicate with major clients on a regular basis and respond to specific queries. ♦ Suggest solutions and innovative ideas to meet client needs. ♦ Handle complaints and problems in a timely and effective manner. ♦ Act as the liaison between key customers and internal teams. ♦ Identify and approach new potential strategic customers. ♦ Monitor sales performance metrics. ♦ Prepare monthly, quarterly and annual reports and forecasts.

♦ Identifying and contacting new prospective clients. ♦ Assessment of client’s needs based on their requirements and budget. ♦ Up selling of all accessories and services provided by our company. ♦ Provided after sale IT support for all product and services sold. ♦ Increased monthly sales by 12%. ♦ Troubleshooting and exploration of system weakness and vulnerabilities. ♦ Worked as vital member of the sales and maintenance team. ♦ Completed training on all systems and networks sold to customers.

♦ Provided customers with excellent service while maintaining daily feedback reports to management. ♦ Exceeded the sales target six months consecutively and maintained the highest customer satisfaction rate. ♦ Visual design of all shelving units and display models. ♦ Ensured an enjoyable customer shopping experience and a memorable visit. ♦ Ability to answer in depth questions about all products sold helping match customers with the perfect product. ♦ Decreased the number of customers returning products due to incompatibility with their needs. ♦ Head of the sales team and focus group.