Khaja Nizamuddin

🔹 Group Commercial Director Cross-Borders Logistics & Pure Source Trading | KSA Founded and built two business divisions from scratch, establishing cross-border logistics and trading operations into revenue-generating business units Lead end-to-end commercial strategy and P&L ownership across logistics and trading verticals, managing multi-million SAR revenue portfolios Scaled cross-border logistics operations across air, sea, and land freight, expanding footprint across KSA and GCC markets Drove revenue growth from 0 to SAR 3M through strategic client acquisition, pricing optimization, and market expansion initiatives Established and grew key B2B accounts across logistics, corporate, and hospitality sectors, securing long-term contracts and repeat business Built Pure Source Trading division, delivering IT infrastructure solutions and hotel guest amenities supply to corporate and hospitality clients Improved profit margins through cost optimization, vendor negotiations, and structured commercial frameworks Designed and implemented credit and pricing strategies, improving cash flow cycles and reducing financial strain on operations Identified and executed new revenue streams, diversifying business across logistics, IT solutions, and hospitality supply Built and led high-performing sales and commercial teams, driving performance, accountability, and growth across divisions

• Identify new business opportunities within 3PL & Contract Logistics through developing existing and new business accounts. • Generated leads and prospect customers. • Responsible to maintain an existing customer database through regular sales visits and undertake sales calls to win new business. • Manage RFQ’s, tenders and quotes for Logistics Business and achieve a high success rate in closing deals. • Manage New Business Development, Contract negotiation & maintenance of terms, Customer requirements, Cost & Profit, Quality Assurance, Performance measures & reports (KPI’s), Inventory & stock handling, where necessary. • Undertake sales presentations to customers and business communities to present the company and its products and services. • Collaborating with management on sales goals, planning, and forecasting • Coordinate the accounts and ensure quality of delivered services. • Maintain consistent contact with existing clients and partners. • Manage sales and partnership pipeline. • Analyze market and establish competitive advantages.

Identifying, qualifying, and securing business opportunities  Generated leads and prospect customers.  Building business relationships with current and potential clients  Conduct research to identify new markets and customer needs  Researching potential leads from business directories, web searches, or digital resources  Arrange business meetings with prospective clients  Collaborating with management on sales goals, planning, and forecasting  Followed up closely with potential clients and closed deals.  Prepared bids costing and pricing for proposals  Provide trustworthy feedback and after-sales support.

 Identifying, qualifying, and securing business opportunities  Generated leads and prospect customers.  Building business relationships with current and potential clients  Conduct research to identify new markets and customer needs  Researching potential leads from business directories, web searches, or digital resources  Arrange business meetings with prospective clients  Collaborating with management on sales goals, planning, and forecasting  Creating informative presentations; Presenting and delivering information to potential clients at client meetings and conferences.  Followed up closely with potential clients and closed deals.  Prepared bids costing and pricing for proposals  Prepare sales contracts ensuring adherence to law-established rules and guidelines  Meeting or exceeding annual sales goals  Build long-term relationships with new and existing customers  Motivate team members and junior staff to exceptional performance.  Improve the bottom line by ensuring opportunities are addressed and deals are closed.  Provide trustworthy feedback and after-sales support

Working with a team of sales and account executives to manage customer accounts and meet financial targets monthly.  Creating new sales leads for Domestic, Express and Freight business and converting them into accounts.  Review customer leakage report monthly and convert inactive accounts into active accounts.  Negotiating the terms of an agreement and pricing as per Aramex policy and close the deals.  Preparing and finalizing the Domestic and Express Courier contracts as well as Freight Quotation and send to customer upon their inquiries.  Knowledge of managing logistics, warehousing and shipping.  Maintaining and developing relationships with existing customers.  Providing and recommending innovative solutions to customers upon cost effective shipping option.  Identifying market opportunities and selling complete suite of solutions to new and existing clients.  Handling Domestic, Express and Freight shipments communication with Aramex origin partners as well as the destination custom clearance team and keep the customer updated about their shipments.  Recording and updating daily Sales visits in CRM system on daily basis.  Resolving problems concerning logistics, imports or exports, transportation, as well as customer complains.

 Implement Micros Fidelio POS/PMS projects at Restaurants and Hotels.  Develop the database as per properties’ requirement.  Provide training to end users and management.  Maintain, update and support of all Micros Fidelio POS/ PMS applications, systems and communications software.  Planning and implementing network hardware and software maintenance requirements and upgrades.  Troubleshoot network, systems and applications identifying and correcting malfunctions and other operational issues.  Proficient with PMS/POS software and troubleshooting.  Provide technical support by remote session or on the location.

 Responsible for keeping existing customers satisfied, as well as, targeting new accounts, sales opportunities and follow-up potential customers.  Responsible for process inquiries by phone, email, faxes and business meetings.  Draft sales documentation, proposals, reports and correspondence such as sales contracts and maintenance agreements.  Prepare sales quotations for approval / review by Sales Supervisor before submitting to potential customers.  Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.  Negotiate the terms of an agreement and close sales.  Keep management updating by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly analyses.