khairil khalid

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The support of Altel’s MVNO is a crucial role within the business and this position needs and experienced and talented professional who will be able to help the company grow from a start-up company to become a major player over the next few years.

Ericsson Malaysia has been chosen by TM to do a Prove Of Concept (POC) aka Fast Track Project on the Long Term Evolution (LTE) service using 850Mhz bandwidth. The Project covered network design, supply, installation, integration, commissioning, optimization and O&M assistance. Taking full responsibility on the Network Operation and Maintenance for the TM LTE network covering OSS-RC, MME, EPG, HSS, DNS, NTP and 10 eNodeB in Kedah state. The Operation team consists of Front Office (FO) on the network survelliance, Back Office (BO) for the NE support, Field Maintenance (FM) and Network Performance. Act as a single window between TM Network Operation and Ericsson on matters related to TM LTE O&M. Responsible and ensuring the Total Customer Satisfaction according to the Service Level Agreement (SLA) and KPI is delivered to TM. Plan and provide On Job Training (OJT) and technology transfer to TM.

Tune Talk is the fastest growing Mobile Virtual Network Operator (MVNO) in Malaysia, which had signed the MOU with a prominent Mobile Network Operator Celcom Axiata. Starting from the scratch in requesting MVNO licence and numbering scheme from MCMC, developed Tune Talk’s business model and liasing with Celcom on the MVNO agreement. Taking full responsibility on the network setup and the organization as a whole starting from Request For Proposal (RFP), Contract evaluation, Network Planning, Network Implementation, Network Integration, Network Commissioning and Commercial as well. The End-to-End network setup consisting of Media Gateway (MGw), Home Location Register (HLR), Intelligent Network (IN), Network Operation Centre (NOC), Billing System, Customer Management, International Roaming, Value Added Services and Network Managed Services. Taking full responsibility on the network interconnection, network integration and other technical means with the Host Mobile Network Operator (MNO). Taking full responsibility on setting up the network Service Level Agreement (SLA) and Key Performance Indicator (KPI) and defining Scope Of Work (SOW) with systems supplier and MNO. Taking full responsibility on the interconnect settlement and other billing issues with MNO and Third Party Clearing House. Provide technical advice to Tune Group in setting up cellular telecommunication in Tune Hotels and Air Asia inflight mobile communication. Committee head on the technology transfer between Tune Talk and suppliers.

PT Ericsson Indonesia had been awarded a 3G contract by the largest cellular operator in Indonesia PT Telkomsel. The Turnkey Project covered network design, supply, installation, integration, commissioning and managed services. Taking full responsibility on the Managed Services organization in the whole Sumatera Island for Telkomsel 3G network The full Managed Services covered Core Network, OSS, Network Operation Centre (NOC), Field Maintenance (FM), Transmission Network, M&E and Network Quality Assurance (NQA). Taking full responsibility on the network O&M, systems update and upgrade, network quality and customer support for Telkomsel 3G network in Sumatera comprising 3 MSCs, 1 SGSN, 6 MGWs, 9 RNCs, 10 RXIs and 270 Node B Taking full responsibility on the systems UAT between Ericsson project team, Telkomsel and Managed Services team for the 2006 and 2007 rollout. Responsible and ensuring the Total Customer Satisfaction according to the Service Level Agreement (SLA) and KPI is delivered to Telkomsel 3G customers. Provide training and technology transfer to the customer. Setting up Managed Services offices and Operation team in all cities in Sumatera such as Medan, Palembang, Batam, Pekan Baru, Banda Aceh, Padang, Lampung, Siantar and Bukit Tinggi. Drawing out and implement Network SOP, SOPP and business processes. No of subordinates: 2 Team Leaders, 3 Back Office engineers, 20 Field Maintenance staff and 3 drive test team consisting of 6 persons.

Lead Alcatel’s transmission team and an account manager for contract with TNB transmission and Celcom 3G network expansions. Responsibilities covered from system design, site selection, logistic management, contractor and sub-contractor selection and management, project implementation, testing and commissioning and customers training. Taking full responsibility on the Factory Acceptance Test and User Acceptance Test UAT.

Responsibilities covered Operation & Maintenance, Implementation, Testing, Integration and Commissioning for Core Network comprising MSC (Ericsson and Siemens), Ericsson HLR, Ericsson and Huawei International Switching Centre (ISC), Siemens PSTN and Ericsson and Siemens BSCs. Lead and manage the Core Network Second Level Support. Responsible on the Core Network software updates and upgrades Technical committee member for the 3G network planning and roll out Committee member on any billing related issues Taking full responsibility on the Core Network Quality, SLA and KPI with systems vendors.