Kevin Suer
Director of Product Management @ Zuora
About
Enterprise SaaS product leader with 25+ years building and scaling B2B platforms that drive customer growth and retention. Currently Director of Product Management at Zuora, where I lead AI and Platform Products serving 1,000+ subscription businesses globally. My expertise centers on data infrastructure, analytics, and platform products that enable enterprises to operationalize their data at scale. I've built products from the ground up—starting as the first employee of a pre-SaaS ASP startup—and scaled products at publicly-traded enterprise SaaS companies serving Fortune 500 customers. I thrive at the intersection of technical depth and business impact: building data platforms, enterprise integrations (Snowflake, Databricks, BigQuery), AI-powered capabilities, and the infrastructure that makes complex B2B products work at scale. I lead by empowering teams, partnering cross-functionally, and maintaining relentless focus on customer outcomes and business results. I've built products through multiple successful liquidity events across my career, including two IPOs (Convio, Zuora) and several acquisitions at different company stages. At Convio, I experienced both the IPO (2010) and subsequent acquisition by Blackbaud (2012). This experience gives me deep perspective on building products that create lasting value across different growth stages. Specialties: Data Platform Architecture, Analytics Products, Enterprise Integrations, AI/ML Products, B2B SaaS, Product Strategy, Cross-functional Leadership
United States
Alameda
Internet
Product Management, Product Strategy, Data Pipelines, Analytics, Enterprise Software, Software as a Service (SaaS), Business-to-Business (B2B), Artificial Intelligence (AI), Cross-functional Team Leadership, Data Integration, Product Road Mapping, Product Vision, Stakeholder Management, Platform Development, Application Programming Interfaces (API), Data Warehousing, Security Compliance, Agile Project Management, Go-to-Market Strategy, Data Infrastructure
Experience
Director of Product Management
Zuora
Redwood City, California, United States
Director of Product Management for AI and Platform Products at Zuora, serving 1,000+ enterprise subscription businesses. Own Generative AI-powered automation, Data Platform, Reporting & Analytics, enterprise data integrations (Snowflake, Databricks, BigQuery), Security (RBAC, User Authentication), Compliance & Audit, Test Environments & Deployments, and Global Navigation.
Principal Product Manager
Zuora
Redwood City, California, United States
Led data platform and analytics strategy as principal IC. Advanced to Director with management responsibilities in 2022.
Senior Product Manager, Analytics
Zuora
San Francisco, California, United States
Led Analytics and Reporting platform for enterprise subscription businesses. Integrated Zuora's first acquisition, delivering ML-powered predictive analytics for churn prevention and upsell/cross-sell identification. Authored industry guides on subscription metrics (LTV, churn) used by subscription businesses globally. Promoted to Principal PM in 2021.
Product Management Director
Causes.com
San Francisco, California, United States
At Sean Parker-founded startup, led product strategy, engineering, and go-to-market for analytics and engagement platform serving political campaigns, brands, and organizations. Directed cross-functional teams to deliver software enabling large-scale online organizing.
Senior Product Manager
Convio, a Blackbaud Company
Emeryville, California, United States
Led full product lifecycle at enterprise SaaS company through IPO (2010) and acquisition by Blackbaud (2012). Owned reporting, analytics, email marketing, content management (CMS), APIs, and security for online marketing and CRM platforms serving enterprise customers.
Senior Product Manager
GetActive Software
Berkeley, California, United States
Senior product manager responsible for SaaS payments, reporting, and analytics products serving enterprise organizations. GetActive acquired by Convio in 2007.
Product Manager (Founding Team)
KindMark
Mill Valley, California, United States
First employee at ASP/pre-SaaS startup providing enterprise HR software to Fortune 500 companies. Operated as founding product leader with end-to-end ownership: designed products, managed all Fortune 500 client relationships, led remote development team in India, and drove go-to-market strategy. Built cloud-based enterprise software during the industry's transition from on-premise to hosted solutions. Company acquired in 2004.
Research Associate
Advisory Board
Research associate at prestigious healthcare think tank, conducting analysis and research for hospital and health system executives.
Education
University of Virginia
Health Evaluation Sciences
Completed Master of Science in Health Evaluation Sciences with High Honors.
University of Virginia
Biochemistry
Completed undergraduate degree in 3 years. Activities: - Senior Sports Writer, The Cavalier Daily (print circulation: 10,000) - Madison House Volunteer, University Medical Center
Kevin Suer's Contact Information
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