Kevin J.

Managing a team of six tenured talent acquisition professionals. Oversee the hiring of up to 2,000 Student Success Coaches serving in 29 cities across the US.

In this role, I’ll be leading a team of seven and supporting their efforts to select up to 2,400 AmeriCorps members to serve in 29 locations across the US.

Supported the coordination of member recruitment and outreach efforts including: conducted research, scheduled, and conducted presentations with nonprofits, high schools, college/universities, HBCU's, HSI's and schools with Emergency Management programs Identified recruitment and outreach opportunities and executed efforts to attract new NCCC and FEMA Corps members, as well as community service project sponsors Coordinated large-scale public events like inductions and graduations that included VIP guests and media coverage Supported the coordination and execution of member training and team role support in outreach, recruitment and media Served as the Point of Contact for FEMA Corps and AmeriCorps NCCC Recruiters Developed and managed the production of monthly newsletters, daily Facebook content and weekly Twitter content to increase program awareness Utilized social, print, and electronic media including Facebook, Twitter, and the NCCC National blog to publicize success stories and other mission related information to expand awareness about national service projects Provided high quality customer service to members, staff and external parties including: incoming members and alumni via phone, email and in-person communications Maintained effective working relationships with AmeriCorps NCCC staff and Headquarters Maintained 100+ files and utilizes technology including WebEx, Adobe Acrobat Pro, and Microsoft Office to support office functions. Fostered efforts to increase alumni participation in program activities, projects, events and initiatives via the Southern Region Alumni Leadership Council and Facebook Performed other administrative and support duties as assigned by the Community Relations Specialist and the Regional Director

Provided high quality customer service to members and staff via email and phone Oversaw the management of monthly expenses for the President/CEO Assisted the Administration Manager with day-to-day tasks including: operations, budgeting and file management Coordinated and facilitated training and team-building activities

 Supported the coordination of member recruitment and outreach efforts to include: conducting research, scheduling, and conducting presentations with prospective applicants by attending recruitment fairs and handing out recruitment materials  Produced and edited "Escape the Ordinary," a monthly newsletter for all AmeriCorps NCCC applicants using Microsoft Publisher  Supported social media initiatives such as the NCCC National blog, Facebook and Twitter by responding to inquiries from members, applicants, staff and external parties  Served as point of contact for all NCCC staff and applicants with questions regarding the selection and placement processes and application statuses of all applicants  Collaborated with team of colleagues to troubleshoot and resolve issues related to recruitment, selection and placement  Provided high quality customer service to applicants, members, staff and external parties via phone and email  Maintained effective working relationships with AmeriCorps National Civilian Community Corps (NCCC) staff through innovative communication methods  Maintained files and utilizes technology to support office functions  Worked closely with the Selection and Placement Coordinator (SPC) to ensure that applicants moved effectively through the application process  Assisted the Medical Screening Nurse in the preparation for selectees' medical files  Assisted the Program Associate with National Sex Offenders Checks for up to 100 applicants per week  Reviewed up to 100 AmeriCorps NCCC applications per week  Extracted reports on applicant data trend using Microsoft Excel and the My AmeriCorps portal  Collaborated with NCCC Headquarters and campus staff regarding retention, outreach, recruitment and other topics  Performed other administrative and support duties as assigned by the Selection and Placement Coordinator, Director of Recruitment, Selection, and Placement and the National NCCC Director

 Supervised, motivated and coordinated the daily activities of 18 diverse team members between the ages of 18 and 24 in a structured, team-based national service program  Facilitated and arranged weekly team meetings, mediated conflict resolution, promoted leadership development and enforced AmeriCorps NCCC rules and regulations  Managed finances of up to $3,500 per project, coordinated project logistics, created daily scheduling, prepared in-depth project reports, oversaw delegation and site supervision of team members  Oversaw a total budget of $26,500+ in finances related to food, lodging and travel  Provided mediation and problem solving skills to difficult situations with project sponsors and unit leaders as needed  Prepared letters, reports, briefings, presentation materials and other documents that were of high quality, grammatically correct and produced based on competency utilizing a range of software programs, including Microsoft Office Suite  Assisted supervisor(s) with coordinating work for Corps Members  Filed and maintained administrative records and reports  Assisted in the organization of special events which included: induction, graduation, large-scale campus events, site visits and national days of service to maximize marketing and media opportunities  Supported the coordination and execution of member training and team role support in outreach, recruitment, and media by working with Corps Members and assisting with their tasks  Performed other administrative and support duties as assigned by the Unit Leader and Regional Director

 Developed community service projects for large groups of people from across the Mississippi Gulf Coast and across the country  Secured in-kind donations worth $150 from five local businesses to support a Katrina Anniversary Day of Service event in August 2009  Served as a project leader for 30+ college students during an Alternative Spring Break program in March 2009  Maintained social media platforms including Facebook, Twitter, Picasa, Blogger and our national Web site  Oversaw production of, edited and distributed the Hands On Gulf Coast monthly newsletter to over 2,000 subscribers utilizing Vertical Response  Prepared materials for publication using Microsoft Office  Received and referred visitors and telephone calls using resources provided and answered routine inquiries  Strengthened partnerships with multiple organizations through project development  Identified and developed local projects that met critical community needs such as environmental conservation and education  Wrote training curricula for the use of social media to be distributed to new AmeriCorps members  Contributed as a team member to the development, support and implementation of special initiatives such as program-wide evaluations  Maintained functionality of office printer, copiers, fax and used a wide range of software such as Google Docs and Google Calendar to support office functions

 Maintained communications with over 1,100 alumni from United Way’s Alternative Spring Break program  Oversaw database management for 65 local United Ways for a social media competition on Facebook utilizing Microsoft Excel  Contributed as a team member to the development, support and implementation of a focus group presentation on organizational bonuses and retention practices  Reviewed and prepared outgoing correspondence for the supervisor such as emails and Microsoft Office documents  Interacted effectively with internal and external managers and staff, and responded to routine questions and request for information

Dean's Honor Roll - Fall 2006