Kevin H.

1. Responsible for system administration and support of technical architecture, including Basis support of SAP R/3 and BW platforms,with the goal of providing excellent system reliability, performance,high availability and overall optimized systems. 2. Provide Windows Platform System/Network & SAP Basis administration Support, Performance monitoring &tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime. 3. Extensive Knowledge on Unicode Migration using MDMP Process, SAP NetWeaver, SAP Portal and BW. 4. Worked extensively on all aspects of user administration, client copy functionality, R/3 installation/kernel upgrade, performance analysis and memory/buffer management, spool administration database backup/recovery, database export/import, SAP and SQL installation,technical documentation, and troubleshooting (problem reporting and resolution). 5. Preventative, mitigating and compensation controls to ensure the appropriate level of protection and adherence to the goals of the overall SAP security strategy and Collaborate with other team members and business representatives to ensure that security settings meet current standard. 6. Plan and execute SAP R/3 release maintenance, system refreshes,client-copies & upgrades. 7. Thorough understanding of the Software Development Life Cycle (SDLC). 8. Familiar with the practices of effective Software Project Management, Basic System Administration, and SQL database, NT operating systems. 9. Work effectively in a team environment, providing knowledge transfer as needed. 10. Dedicated team player with good communication and written skills. 11. Innovative with proven ability to identify, analyze, and solve problems to increase customer satisfaction and control costs.

1. Provide solutions to optimize business needs. 2. Planning successful strategies by conducting weekly/monthly IT technical meetings to identify the short term & long term goals Lead technical staff in the area of research. 3. Response for user/engineer support,project management, network design, Implementation and integration of Internet data communication services for business users and enterprise customers. 5. Ability to design, engineering, implement and project management for IT deployment.