Kevin Zhao

• Received the 2023 “Affirm Founders’ Club Winner” award for driving the highest annualized incremental GMV lift • Engage merchants in growth strategy conversations such as pricing optimization, marketing campaign, and contract renewal • Main point of contact for all merchant requests/issues and ensuring resolutions/feedback are shared in a timely manner • Identify merchant opportunities through portfolio review and proactively engaging with merchants to discuss business impact • Conduct Quarterly Business Reviews with merchants to review performance, marketing analytics, and to deepen relationship • Created & presented internal process guide for merchants to onboard new brands and websites in the most efficient way • Work with cross functional teams at all levels including Marketing, Operations, Product, Revenue to achieve common goals

• Managed the top 15 merchants in the sporting goods industry to drive further partnership success • Gathered and delivered product feature requests from clients to engineering and product team for Go-to-Market strategies • Educated and trained merchants on OrderMyGear’s product and business roadmap to help better their ability to succeed • Tracked merchant growth on a weekly basis using internal reporting system (looker) to determine growth opportunities • Drove customer adoption of OrderMyGear solutions throughout webstore personalization and targeted email campaigns • Conducted regular account reviews and continuously highlighted ROI to our customers through quarterly business reviews

• Monitored business forecast and exceeded quarterly revenue goal by 120% in Q2 & Q3 2021 via continuous client interaction • Developed and fostered relationships with 183 accounts throughout the US totaling $53M in gross merchandise volume • Improved client success by providing product education, strategic and technical advice for SAAS cloud platform • Analyzed client metrics and KPIs via Salesforce CRM, Intel, and Looker report to maximize successful client performance

• Worked closely with hotel partners across the US and Canada regions to build strong and strategic relationships • Analyzed revenue management tools and market reports to consult with partners on making informed business decision • Connected with 15 accounts per day to educate partners on current demand pattern to stay ahead of market trends while driving up-sell and cross-sell opportunities • Secured competitive rates and promotional offers to support Expedia’s revenue goals through consultative sales approach • Executed strategic initiatives in assigned markets to grow and hit key performance indicators measured on a quarterly basis

• Hit or exceeded pipeline generation quota per month in Q3 2019 (115%) and first half of Q4 (120%) • Consistently reached out to 10-15 new accounts per week and mainly focuses on targeting Enterprise Market • Qualified leads by exploring prospects needs and pains while educating prospects on the value of our SAAS enabled solutions • Met and exceeded daily activity expectations of 50 calls and 100 emails through the use of Salesloft software • Strategically utilized LinkedIn Navigator, Salesforce, EtailInsight, ZoomInfo to implement prospecting strategies • Managed sales cycle during the prospecting stage, communicating with contacts ranging from end users to C-Level