kevin alt

new york state certified security guard

About

Colgate University- Sergeant Campus Safety at Colgate University

Country

united states

City

earlville

Industry

security and investigations

Skill

leadership, customer service, networking, retail, public speaking, advertising, sales, telecommunications, team leadership, vendor management, program management, strategic planning, management, time management, cisco technologies, troubleshooting, security, social media, microsoft office, research, training, account management, microsoft excel, community outreach, social networking, negotiation, microsoft word, team building, marketing, business development

Experience

new york state certified security guard

associate residence manager ft

madison cortland arc

2008-1 - 2008-7 · 7 mos

Help take care of adults with mental and physical disabilities in a home environment

customer care and finance escalations representative

alpine access at home

2009-2 - 2009-9 · 8 mos

I currently work for a company called Alpine Access. They are affiliated with Sprint Wireless and hire people to work from home taking customer service calls. I am in the finance escalations dept, taking payments, making payment arrangements or just giving a frustrated customer a listening ear and the best possible experience they can receive.

campus safety officer

colgate university

2010-3 - 2013-12 · 3 yrs 10 mos

* Campus policy and criminal investigations. * Facility security patrols. * Fire safety responses, including inspecting, testing and maintaining all fire safety equipment and alarms, and conducting fire drills. * Providing on campus non-emergency medical transports. * Medical emergency responses. * Vehicle and traffic enforcement. * Campus parking registration and enforcement. * Assisting on-campus motorists with battery jump-starts and vehicle unlocks. * Issuing photo-identification cards. * Administering student drivers’ licenses exams to permit operation of university vehicles. * Maintaining a Lost and Found Department.

store manager authorized retailer for cingular and at and t

discount cellular

2001-5 - 2007-8 · 6 yrs 4 mos

* Store Manager *  Increased sales each year *  In charge of 5 stores and 6 sales associates for one year *  In charge of 25 people at three different malls in a kiosk atmosphere *  Maintain large customer base, while acquiring new customers *  Train employees, phone inventory, data entry, filing, organizing, customer service, reconciles, advertising and multitasking