Kevin Tian

Porduct& Tech Support Manager, responsible for Product Management, Certification, Global customer service and Technical Support, Insurance Policy. Technical Support: --Do technical feasibility assessment of bidding and contracts for oversea markets, leading teachnical negotiation to get consensus on technology items, and actively support to win the order. --Transfer the contract special technical request, such as special quality request, BOM, certification, testing request to associated teams to complete the order fulfillment. --Lead to arrange customer visit or audit request --Integrate resource to supply product/technical solutions for daily inquiry. --Lead to assessment of customized product project. Communicate with customer about the product achievement or alternative proposal. Product Management: -- Provide accurate & up to date product information to the sales and marketing team. -- Participate in the Datasheets, Panfile, Warranty T&C, Installation Manual creation to convey the benefits of different product family -- Organize product training with different sales RDs to equip sales managers with the ability to explain the product and sell the benefits Certification: -- Working in line with company business goal and target market entry strategy to apply for Product Certification, Market Access certification, Management system certification,etc. --Briefing mandatory requirement for entering into specific country or regions in form of online table and presentation, outline the most necessary info in which the customer cares Customer service: --By Standardizing the after-sales service procedure, to effectively control the service process, so as to fulfill the needs and expectation of the clients. --Feedback customer's request and advice to the related department to optimize the product in every way

AE Solar TIER1 Company was founded by Dr. Alexander Maier and his brothers in Königsbrunn, Germany. AE Solar is one of the award-winning leading brands in the renewable energy industry, providing high-quality new renewable energy products and services since 2003. Driven by both innovations in technology and an effective brand strategy, AE Solar continuously extends the industry chain upstream and successfully executes the downstream projects. AE Solar brand has become synonymous with high performing, top-quality photovoltaic modules and has specialized in PV technology innovation, application, and system development. The company is a key component supplier and project developer. AE Solar’s global sales and marketing network successfully provides end-users with accessible clean energy, whilst promoting its core brand values of stability, durability, and reliability. Thanks to these pillars, the balance between price and quality is well in tune with the product offering, reduces the Levelized cost of electricity (LCOE), and thus maximizes the return on investment (ROI).

1. Develop European Area Chromatography technology promotion strategy, in charge of Expo planning, align the business activies with the overall marketing goal. 2. In charge of chromatography promotion in West European region (UK, Belgium, Netherlands, Ireland , Luxembourg, Germany...). 3. Promote LC/ Prep HPLC / SFC / SMB / SFC-SMB and Protein Purification Technology 4. Regional Chromatography Business Cooperation and Key Clients Maintenance。