kevin tan

Design home theaters and automation systems.

* Calibrate client' televisions to industry reference standard created by ISF * Create and maintain optimum home theater experience * Troubleshoot home theater issue * Performed consultations for complex home theater layouts

* Create and sell complete home theater systems * Perform audio and video demos for clients to experience home theater products * Maintain functionality of products * Train fellow associates in the "art of the demo" * Liaison between upper management and sales associates.

Sold home theater equipment. Maintain functionality, and stock of department

* Manage and maintain service contracts for current customers * Maintain internal database for all new and existing customer accounts * Process and submit all incoming sales orders * Prepare monthly forecast for team sales meetings * Technical phone support to customers.

* Manage Central Region accounts * Provide quotations for products and custom OEM orders * Answer incoming emails and phone calls regarding sales related questions * Process incoming purchase orders from major account holders * Liaison between sales/administration, customer/technical support team, and warehouse crew