kevin smart

* Responsible for retail sales and wholesale of General Motors parts * Maintain high volume of sales from from general motors dealerships, body and repair shops, and walk-in customers * Resolve daily customer service issues with clients * Handle billing and inventory of reusable parts * Manage daily operations and detailed inventory of parts warehouse * Assist in parts delivery routing schedule

* Managed all personal trainers, massage therapists, group fitness instructors, maintenance staff, lifeguards, and summer camp staff * Responsible for all membership and program advertisement and sales * Resolved all member and fitness staff problems * Managed accounts receivable and payable for fitness department * Managed all fitness department budgeting and forecasting * Implemented various wellness programs (fitness, nutritional, tennis specific, etc.) * Athletic performance coach for the Junior Tennis Academy and other tennis athletes * Helped with design of new indoor track and athletic performance area

* Liaison between Enterprise, Company accounts, and Insurance companies when there is an accident or issue with a vehicle * Effectively negotiate with responsible parties while maintaining positive relationships with company accounts * Make suggestions for alternative dispute resolution * Responsible for reviewing claim files to determine potential coverage and develop resolution strategies while maintaining a high level of customer service * Gather and evaluate repair estimates, police reports, and other related documents * Maintain an accurate account of reimbursement activity and incoming payments on claim files interpret facts of loss in order to determine settlement strategy

Activities and Societies: Football

B.S. in Health Promotion Activities and Societies: Football, Health Promotion, and Exercise Physiology