KEVIN NAPIER

Each new day, I stand for actions of hope, love, faith in change, benefits, and my right to strive for family success. My business ethics came from hearing orders given, comparing them to what my personal Faith requires of me, then making the decision that I feel is right. I will always strive to do the right things. I know when I lay my head down at night, no matter if it is in a home.... or simply under the stars that my God created, I did good where I could. I also know, at the same time, that each tomorrow brings new challenges. #BeTheChangeYouWantToSee

Supported daily store operations by assisting the Store Manager with workflow coordination, customer engagement, and merchandising execution. Delivered a positive customer experience by greeting shoppers, resolving inquiries, and maintaining a clean, organized, and well‑stocked environment. Handled inventory tasks including unloading delivery trucks, organizing stock, and replenishing shelves to maintain product availability. Operated POS systems with accuracy and attention to detail while managing customer transactions and cash handling responsibilities. Monitored store activity to support loss prevention and ensure a safe shopping environment. Contributed to overall store performance by completing operational tasks efficiently and reliably.

Led operational planning and execution for tanker vessel calls, coordinating all aspects of cargo transfer, berthing, and terminal activity to ensure safe, efficient, and compliant operations. Developed full ship‑call plans by gathering information from multiple stakeholders and optimizing cargo consolidation strategies. Maintained continuous communication with ship officers, terminal personnel, charterers, surveyors, and port authorities to align expectations and resolve issues in real time. Boarded vessels upon arrival to review operational plans with Chief Officers, monitored progress throughout cargo operations, and remained on‑site during critical or high‑risk situations. Enforced adherence to maritime regulations, safety protocols, and company standards across all seagoing personnel. Supported the Tankers Operations Manager with terminal coordination, special assignments, and inter‑divisional collaboration. Built strong working relationships with technical superintendents and vessel managers to promote transparency, incident follow‑up, and long‑term operational reliability. Provided after‑hours support as needed to maintain continuity of operations and ensure safe, timely vessel turnaround.

• Initiated team accountability goals and daily progress. • Delegated and conducted safety meetings. • Performed meetings for production progress and transit safety. • Conducted performance evaluations and disciplinary actions. • Maintained excellent customer relations and transits. • Aided in navigation to customers not familiar with local navigable waterways. • Conducted fact finding when needed for incidents. • Trained and evaluated pilots in obtaining their own captain's credentials. • Delegated in-house company compliance audits of safety equipment. • Coordinated fleet tow building operations to insure safe navigation. • Assisted in sales by price adjusting to earn new revenue. • Made trips to customers to insure satisfaction of service and promote positive relations. • Maintained USCG Licensing of Master Towing Upon Oceans and Western Rivers. • Delegated maintenance of marine diesel engines, generators, steering gear, & hydraulic winches. • Conducted cargo transfers from 220,000 bbl barge to customer plant facilities as person in charge. • Conducted cargo transfers from 30,000 bbl barges to customer plant facilities as person in charge. • Serviced marine diesel engines, generators, steering gear, & hydraulic winches. • Obtained Deck Mate position and Tankerman Person in Charge. • Obtained training as Apprentice Mate/Steersman.