Kevin Lai

I hope to consistently find ways to connect with diverse audiences and share the benefits of HYgreen. At the same time, I aim to collaborate with our R&D team to inspire them to develop even more valuable innovations for the HYgreen community

Taiwan Carol is the leading manufacturer in dynamic microphone with numerous patents on capsules and parts. We are looking for distributors worldwide to help spread our Carol branded sound products from places to places. Job Description ．Brand sales division management ．Carol brand distribution strategies and channel planning ．Carol global dealer & distributor management ．Benchmark & market research ． Product planning and development road map

Wise Unicorn is one of the largest sculpture figurine manufacturers and distributors. It's a multi-national corporate with its own plants in China, sales office in Hong Kong, and a wholesale company for the branding business, Unicorn Studio, in the States. My primary job duty was to manage sales department at China factory for exporting business and associated with major clients from EU, West Asia, and Mid-East countries. One client example is known as "The Comic Art of Guillermo Forchino." Job Description ．Sales plan for export/ OEM/ ODM business; 16% annually sales growth in 2019 ．Sales department management ．International trade show planning & participate : Canton Fair, ASD Las Vegas, LV Market, New York Now, Philly Gift Show ．In-factory customer reception, factory tour, showroom introduction, & OEM/ODM projects ．Taobao China e-eCommerce sales team management. 63% annual growth in 2019 ．B2B channel management

Based in Cupertino, California and and Southern China; supply products from the factory sites to the brand company in the States Wise Unicorn is one of the largest sculpture figurine manufacturers. It located in Guizhou, China and owns a wholesale company for the branding business, Unicorn Studio, in the States. My primary job duty was to manage sales department at China factory for exporting business and associated with major clients from EU, West Asia, and Mid-East countries. One client example is known as "The Comic Art of Guillermo Forchino." Job Description ．Factory capacity assessment to meet market demand. ．Conduct quality control, product check, and arrangement of export. ．Local souring and ordering arrangement. ．Project management for product development.

eFavormart is the online textile retailer. The company operates multiple websites for retailing business and maintained by groups of customer service teams for sales and customer service supports. Job Description ．Manage and Assign customer service tasks for the customer service team and coordinate the workload with each team member. Set bonus policies to encourage the team for better performance. ．Launch website promotions, and Analyze category sales and traffic via each campaign to identify profit opportunities for company e-commerce sites. ．Email-newsletter display design and content writing. ．Held website decoration contests for branding and traffic purpose.

．Conduct customer services via live chat and email. ．Obtain & evaluate relevant information to handle product & service inquiries, product suggestions. ．Handle and resolve customer complaints; after-sale services. ．Process orders, applications and requests. ．Maintain customer databases and management.

Junior college of five years professional program in Arts and Design