Kevin Kurtz

• Increased efficiency by 33% by designing and implementing new departmental procedures • Identified and eliminated waste in several processes saving the department hundreds of productivity hours per year • Responsible for training and mentoring new employees in the department. • Supervise order fulfillment packing operation, which ships on average 81,000 packages weekly • Recognize bottlenecks in the operation, designed and implemented solutions to resolve the issues • Experience managing a team of 25 staff members • Responsible for maintaining safe operational procedures and ensuring customer satisfaction • Met and exceeded monthly production goals

• Responsible for all aspects of store operation • Oversee staff development and growth • Conduct interviews of applicants • Assist the co-vice presidents of the company in management decisions • Manage a team of 15 staff members • Assist with all purchasing and ordering of merchandise • Assist with development and adherence to the budget • Manage relationships with vendor representatives and vendor companies • Provide excellent customer service, product knowledge, and recommendations on all products in the store

• Assisted all athletic facilities and operations department staff with game day events and activities • Provided detailed and prompt assistance with all game management tasks • Involved in preparation and creation of multiple sport’s game day manuals, timetables, and game credentials • Assisted the facility and operations office with day to day scheduling, paperwork, and projects • Merchandise manager for the 2009 Mid American Conference Men’s Soccer Tournament • Member of the operations and game day staff for the inaugural season at Infocision Stadium Summa Field

• Taught outdoor and adventure sports skills to youth ranging in age from 8-16 • Supervised groups of youth ranging in age from 11-16 in weeklong summer camp sessions • Received Counselor of the Week Award

• Observed Certified Athletic Trainers during sports rotations. • Cared for lower and upper extremity intensive athletes. • Created a new way to manage patient's medical information.

Classes Include: Strategic Sales Management and Negotiation Legal Issues for Leaders Competitive Intelligence Business Ethics Leading Teams Organizational Communication Decision Making and Problem Solving for Leaders Conflict Resolution Valuing a Diverse Workforce Leading People and Managing Relationships Leadership in Management

Classes Include: Sports Management Sports Leadership Sports Ethics Sport Psychology Legal Aspects of Sport Philosophy and Psychology of Coaching

Worked as a Student Athletic Trainer and Athletic Assistant Member of Alpha Phi Omega a National Community Service Fraternity