kevin klopp

field service engineer

About

Field Service Engineer with over 15 years of experience in installing, calibration, certification, troubleshooting and repair of various automation systems. Background in Bio Research , Semiconductor manufacturing, Pharmaceutical Delivery and Transportation industries. Knowledgeable on Statistical Process Control analysis, and project life cycle maintenance. Detail oriented professional with focus on safety while learning new techniques to quickly deliver results. Thrives in a fast paced environment with the flexibility to perform in both self-directed and team environments excelling in customer support.

Country

united states

City

sarasota

Industry

biotechnology

Skill

field service, testing, biotechnology, troubleshooting, medical devices, laboratory automation, hardware diagnostics, semiconductors, validation, automation, life sciences, electronics, r&d, lifesciences, software documentation, technical support, calibration, quality assurance, instrumentation, robotics, digital imaging, capital equipment, pharmaceutical industry, product development, hardware, six sigma, process improvement, computer hardware, cross functional team leadership, product management, integration, plasma etch, manufacturing, customer service

Experience

field service engineer

mckesson

2009-8 - 2011-2 · 1 yr 7 mos

Factory trained in robotic handling, individual packaging and distribution of in hospital patient medicine. Handled preventative maintenance and emergency tool down repair of hospital equipment in the state of Virginia on a rotating basis. Award winning service & solution provider in various technical environments. Certified for McKesson Robotic handling systems (APS2, RX3000), Controlled distributions systems (Acudose cabinets), Individual packaging systems (AB180 overwrap, PacMed), and storage systems (MedCarousel aka Remstar 181 equipment.) Nominated for McKesson Presidential Award for embracing and exemplifying I-CARE customer service principals.

commissioning engineer

lb transportation consulting new york ny

2009-1 - 2009-8 · 8 mos

Worked directly for Mitsubishi Heavy Industries supporting demonstration & commissioning of underground Automated People Mover system for Dulles Airport. Promoted to Supervisor position overseeing a crew of 10 employees during the night shift supporting testing & maintainer operations for 24 hour service. Trained Central Command Operator, responsible for testing & commissioning movements of all trains not fully certified for autonomous movements and the safety of all personnel on board. Trained in Energizing & Lock out/Tag Out for 750V DC power system.

field service engineer level 3

lam research

2007-2 - 2008-11 · 1 yr 10 mos

Installed, tested, demonstrated, removed and return shipped 2 prototype tool sets (LAM wet clean tool & Bevel Etch tool). The wet clean tool proved the radical concept to be practical and led to development of a new tool and further installs at other customer sites. The Bevel etch chamber proved to be better than the competition. Installed, tested and operated 16 of the LAM 2300 etch systems (4 chambers each Kiyo & Exelan) inside Micron Manassas VA. Achieved a 90+ percentile tool availability goal surpassing competitor tools. Earned Knowledge Management award for co-developing and documenting a method of verifying etch centering on bevel etch chambers using the KLA SP2 tool via Dark Field Wide scanning.

field service engineer

molecular devices

2011-2 - Present · 15 yrs 8 mos

* Factory trained to document and perform the installation, operational and maintenance qualifications of biomedical research instruments to Title 21 CFR part 11 compliant requirements for pharmaceutical / medical industries. (IQ/OQ/PQ). * On site maintenance & repair of optical plate readers (SpectraMax, Gemini, Paradigm, I3, FlexStation). * First company Field Service Engineer to be awarded the Molecular Devices Pinnacle award for business development.