Kevin Kendall

FTL/LTL/Expedited/Drayage/Warehousing/Bonded Shipments -Match shippers needing to transport goods with carriers who have available capacity. -Discuss and agree on transportation rates with both shippers and carriers to ensure fair pricing. -Schedule and arrange the logistics of shipping, including pick-up and delivery times. -Handle all necessary paperwork such as bills of lading, shipping manifests, and contracts. -Monitor the status of shipments to ensure timely delivery and address any issues that arise. -Offer support and resolve any problems or disputes that occur during the transportation process. -Assess the performance of carriers based on factors like reliability, service quality, and timeliness. -Keep up with industry trends, regulations, and market conditions to better serve clients. -Develop and maintain strong relationships with both shippers and carriers to ensure ongoing business and trust.

As a cradle-to-grave Account Executive at JEAR Logistics, I built and operated a self-managed book of business, handling every stage of the freight lifecycle—from client outreach and onboarding to carrier sourcing and delivery execution. Key Achievements: 💰 Generated over $2 million in sales revenue, exceeding monthly and quarterly targets through strategic prospecting, relationship-building, and consistent execution. 🤝 Closed and onboarded 32+ new clients across diverse industries, developing long-term partnerships through trust, transparency, and performance. 📦 Managed full-cycle logistics operations, including rate negotiation, load tracking, carrier dispatch, and problem resolution, ensuring top-tier service and customer satisfaction. 📈 Grew my book from the ground up by leveraging cold calling, consultative selling, and market insights—maintaining strong carrier relationships to ensure capacity and pricing efficiency. 🧩 Collaborated daily with internal teams and external partners to streamline communication, reduce delays, and deliver on time and in full. This role sharpened my skills in sales strategy, operational execution, and customer service—building a foundation of discipline, resilience, and results-driven focus in a high-pressure, fast-paced environment.

Facility set-up & event coordination for daily workshops & lectures in the UTK Student Union. Also assist on-campus clubs & organizations with the set-up and tear-down of special events. Coordinate, as needed, with outside organizations to prepare for Knoxville County events and Board meetings.

Customer-facing position splitting time between beach recreation desk & courts maintenance for tennis and pickleball courts. Managed daily service requests while learning operations, service & safety standards for large destination resort.

Summer position as Route Manager for door-to-door sales of pest control services. Completed sales training program. Sold over $17k worth of services and managed contracts for more than 38 customers in just under three months.