Kevin Chan

Overseeing support of customer applications, such as SAP IS-U, POS, Call Center, and Bill Printing. Planning and budgeting application and technology roadmaps.

Process Review/User Requirement Collection/System Analysis  Review with user the process flow, obstacle identification, design entry point for system assistance and automation, process re-engineering  Collection of user requirement, clarification, advising, and conduct feasibility analysis.  System impact analysis, business impact analysis, system-flow designing.  Construct user requirement specification, design specification, and program specification.  Performance tuning on existing programs and reports.  Configuration involving SAP SD, MM, FI, WMS modules. System Development/Support  Building system and program according to specification.  System manual construction, conduct user training and test plan.  Handle user inquiry and daily support.  Analysis user problem, issue fixing or assigning resource for fixing.  Development involving SAP SD, MM, FI, WMS modules, plus other in-house system involving Java, JSP, and MySQL.  Implementation and configuration on SAP WMS and Batch Management. System Development/Support Guidance  Lead 1 senior system analyst and 2 programmers on system design, configuration, development and support. Planning and allocation of resources. Project Implementation  Management cross-department negotiations, project schedule and rollout. Project/System Highlight SAP, SAP Warehouse Management System, POS (Point-Of-Sales), Document Management System, Goods Receive Progress Tracking, Intercompany Ordering System Platform/Language Highlight UNIX, Windows, ABAP, JAVA, JSP, Shell Script, MySQL, Oracle

User Requirement Collection/System Analysis  Meeting with user for requirement collection, clarification, advising, and feasibility analysis.  System impact analysis, business impact analysis, system-flow designing.  Construct user requirement specification, design specification, and program specification. System Development/Support  Building system and program according to specification.  System manual construction, conduct user training and test plan.  Handle user inquiry, product daily support.  Analysis user problem, fix problem or assign resource to handle. System Development/Support Guidance  Lead 3 programmers based at Shenzhen China on SAP program development.  Plan and allocation resources

System Development/Support  EDI analyst and implementation.  Web-based and Unix-based application development and support.  Client-server application development and support.  IBM Mainframe development.  SAP APO Supply Network Planning (SNP) development.  APO Business Warehouse (BW) development. Project/System Highlight SAP, SAP APO, SAP BW, Product Lookup System, Product Contact List System Platform/Language Highlight Mainframe, UNIX, Windows, ABAP, C, EXEC, JAVA, Perl, Shell Script, MySQL, NOMAD, Oracle

System Development/Support  Intranet website development and support.  Automated electronic approval and document version control system development and support.  Order scheduling and fulfillment system support. Project/System Highlight CAST (Computerized Auto Scheduling Tool), Intranet website, E-Approval system Platform/Language Highlight UNIX, Windows, C, JAVA, Perl, Shell Script, NOMAD, Oracle