kety hernández

principal technical account manager

About

Electronics Engineer with Technical and International IT Project Management profile (Software and Hardware ). Knowledge of tools and implementation methodologies. Ability to identify opportunities that generate new business and customer growth. Leadership skills and team coordination proactively. SKILLS * Management of IT projects of high complexity. * Communication and team coordination. * Ability to build trusted relationships with internal / external customers. * Ability to interpret customer needs, provide technical solutions and integrate them with the company products portfolio. * Planning and implementation of IT projects. * Effectively work with sales groups. * Ability to negotiate with customers.

Country

chile

City

chile

Industry

information technology and services

Skill

service delivery, pre sales, it service management, sun, data center, itil, vendor management, cloud computing, solaris, enterprise architecture, storage, solution architecture, it management, disaster recovery, enterprise software, business intelligence, team leadership

Experience

senior project coordinator

sun microsystems

2008-11 - 2010-7 · 1 yr 9 mos

senior service delivery manager

oracle

2010-7 - 2013-11 · 3 yrs 5 mos

Project Manager of ACS Delivery for Colombia, Central America and the Caribbean region. Responsible for monitoring and control report of ACS forecast for Colombia, Central America and the Caribbean region. Support in the implementation of financial tools for project management in the region. Responsible for the delivery of IT projects for customers of Oracle Colombia, Central America and the Caribbean region, among which there are major companies in the telecommunications industry and Financial sector. This includes the overall management to ensure the implementation and completion of projects with quality, in time and with reduced costs in order to comply with revenue targets of the company regarding delivery projects in the region Responsible for the recruitment process for our service business partners, team leader of the development and implementation of methodologies to monitor and control projects.

senior field engineer

tarantech

2006-7 - 2008-11 · 2 yrs 5 mos

Especialista en Sun Secure Global Desktop Sun Ray Software

principal technical account manager

oracle

2013-11 - Present · 12 yrs 11 mos

* Responsible for delivering IT projects for Oracle customers Chile, among which there are the leading companies in the telecommunications, finance, government and retail sector. This includes the overall management to ensure the implementation and completion of projects with quality, time and cost, and thus meet the revenue goals of the company regarding the delivery of projects in this country. * Responsible for the recruitment process for our service business partners. * Team leader of the development and implementation of methodologies to monitor and control projects. * Responsible for monitoring and control report of ACS forecast for Chile. * Performance Review of technical teams. * Escalation focal point for the most important customers of Oracle Chile in the area of services. * Responsible for the implementation of best practices in infrastructure projects.