ketan patel

it support officer

Country

united kingdom

City

london

Industry

information technology and services

Skill

continuous improvement, customer service, communication, network engineering, project management, stock control, eigrp, gns3, infrastructure management, internet protocol suite, leadership, management, microsoft office, network monitoring tools, open shortest path first, relationship building, routing protocols, spanning tree, subnetting, supervision, switches, team motivation, training, vlan

Experience

stock controller

tesco plc

2006-3 - 2018-4 · 12 yrs 2 mos

stock movement assistant

debenhams

2004-10 - 2007-1 · 2 yrs 4 mos

As a Stock Movement Assistant, I provided exceptional support and guidance to ensure the efficient processing of deliveries and returns by recording and sending them to relevant departments. As an avid communicator, I also contacted transporters and suppliers to resolve any issues pertaining to missed or damaged deliveries.

it support officer

brent council

2018-4 - Present · 8 yrs 6 mos

Providing 1st/2nd line IT support to Brent Council, Lewisham Council, Southwark Council and Local Government Association users. Dealing with User Accounts (creating, providing access to system resources and deleting), Troubleshooting Applications and Managed Devices (iPhones, iPads, Laptops, PCs and Printers) and Managing reception desk of the Service Desk.