Kesh Singh

Market Research Specialist @ BPH - BRITISH PUBLISHING HOUSE LTD

About

I am a passionate e-commerce web developer with hands-on experience in designing, developing, and optimizing Shopify websites that drive sales and elevate brand presence. My work focuses on creating visually appealing, user-friendly, and high-converting online stores that not only meet client goals but also adapt to market trends and customer expectations. With a growing knowledge of AI, I bring a unique perspective to my work, using AI tools and insights to enhance the user experience, personalize content, and streamline operations. I am continuously exploring new ways AI can improve digital experiences, increase efficiency, and add measurable value to e-commerce businesses.

Country

Malaysia

City

Federal Territory of Kuala Lumpur

Industry

Computer Software

Skill

Sales, Cold Calling, Advertising, Online Marketing, Website Building, Web Development, Social Media, Customer Satisfaction, Customer Service Management, Customer Experience, Computing

Experience

Market Research Specialist

BPH - BRITISH PUBLISHING HOUSE LTD

2026-2 - Present · 7 mos

AI Automation Designer

Voiceflow

2025-5 - Present · 1 yr 4 mos

Greater Kuala Lumpur

Built interactive and automated workflows using Voiceflow to streamline business processes and improve customer experience across voice and chat platforms.

Business Development Executive

PERKESO Rehabilitation Centre, Malaysia

2024-3 - 2024-10 · 8 mos

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Patient Engagement: Initiate and maintain contact with patients to inform them about our rehabilitation plan, programs & assist with the onboarding process Follow up: monitor patient progress & provide ongoing support to ensure adherence to rehabilitation plans. Medical consultant: Give medical consultants a call from all across the globe and perform a screening test to have them to get onboard with us.