kerry o'neill

Served as a sought-after strategic consultant for four years, working with regional and local education agencies to develop strategic technology plans, with a consumer services startup to define a business and operating plan, with the Yale Enterprise Center to position a portfolio company in the educational software marketplace and with an educational non-profit as interim executive director to transition it to a sustainable model.

Established the nonprofit Clean Energy Finance Center and now serve as a board member and senior advisor. The Center is dedicated to bringing public and private investment in clean energy to scale at the state and local level. Focused on property assess clean energy (PACE), leveraged financing strategies, credit enhancement models, bond models, and revolving loan funds.

Managed online operations for Cendant’s discount shopping product, with merchandise sales of $46M in 1999 and 450,000 paid subscribers. Built a 25-member team responsible for producing the Netmarket.com website, then revamped and re-launched the Netmarket brand. Served a key role on inter-departmental team charged with overhauling back-end operations to increase customer satisfaction and reduce costs, spearheading the design of a new real-time order processing system and streamlining of internal processes.

Led the turnaround of an underperforming 250 person call center, achieving substantial increases in customer satisfaction and significant cost reductions through a variety of initiatives, including agent retraining and implementation of new technologies. Led a 30 percent reduction in the cost-per-contact and a record low contacts-to-units-shipped ratio. Set company record for reaching customer sales and retention performance standards in the shortest period.

Created and led a team to develop online projects for agency’s clients. Managed complete project life cycle, including client pitch and bid, conceptual design, creative direction, technical implementation, quality assurance and site maintenance.

Managed the largest business unit of a $250M provider of analytics to the structured finance market, utilizing a unique model for serving a client base with a highly volatile transaction environment. Held full P&L accountability as the unit grew revenues more than 30% each year from 2004 to 2006 (to $170M). Developed a strategic plan for responding to the 2007 housing and credit market crisis that included identifying competitive advantages/weaknesses, recommending long-term areas of opportunity and communicating to the board of directors, senior management, employees and key external influencers. Initiated a portfolio approach to product development, targeting higher margin products to extend the brand into new market segments. Doubled the gross margin of the business while lowering the price to clients by increasing the share of transactions performed in a new operating center by 375% and implementing numerous productivity improvements.

Managed a portfolio of e-businesses for a subsidiary of Cendant’s membership services division. Directed a complete overhaul, which included separation from parent company (with $100M in financing), development of strategic plan, re-positioning and branding of all major products, and significant operations and service delivery improvements. Netmarket Group’s portfolio of businesses in the shopping, travel, credit protection and automotive categories generated revenue of more than $70M in 1999 and employed more than 500 people. Initiated a restructuring of financial reporting, carving out business line income statements. Devised a multi-part plan to reach break-even for unprofitable e-tailing backend by investing in technology and reaching scale. Negotiated a five year customer acquisition contract with America Online valued at $30M. Instituted a cost-effective approach to customer acquisition through ongoing analysis of ROI and lifetime customer value.

We believe everyone should have access to the benefits of clean energy. We operate at the intersection of community development, clean energy finance, and climate impact. We can change the conversation in underinvested neighborhoods and underserved markets, helping to deliver inclusive prosperity.

Responsible for single family and multifamily financing programs and our organization's low-to-moderate income initiatives.

* Earth Markets was a social venture following the "people, planet, profit" model providing program design, management and consulting services that combine consumer marketing approaches with innovative financing strategies to accelerate and aggregate demand for energy efficiency and renewable energy. Our goal was to start a conversation with households in a community and build a relationship with them around sustainable energy usage, moving them up the “food chain” of smart energy behaviors and purchases over time. * Our services in the energy efficiency space included: * Program design and implementation * Community-based social marketing program development * Innovative financing strategy development * Aggregation of residential energy savings and demand * Policy development

Responsible for single family and multifamily financing programs that allow Connecticut residents to install clean energy measures in their homes, from energy efficiency to renewable energy, high efficiency heating and cooling and even EV charging stations. Connecticut Green Bank attracts private sector capital to the state by leveraging limited public dollars.

Minored in drama. Activities and Societies: Dramashop, Undergraduate Research Opportunities Program