kerry shepherd

director of operations

About

Operations Management is my passion. Innovation is my goal. I research and implement emerging technologies to innovate and invigorate the daily grind.

Country

united states

City

bristol

Industry

individual & family services

Skill

data center, crm, microsoft office, customer service, accounting, management, financial analysis, integration, account management, finance, microsoft excel, strategic planning, microsoft dynamics, leadership, accounts payable, hvac, windows, it operations, process improvement, team building, sales, sales management, operations management, business strategy, contract negotiation, business analysis, sales operations, strategic communications, strategic thinking, strategic leadership, employee engagement, culture change, qlikview, office 365, power bi, business process mapping, standard operating procedure, cross functional team leadership, it strategy, it management, it operations management, marketing strategy, erp, hubspot, mobile application development

Experience

treasurer board of directors

bucks county opportunity council

2019-1 - Present · 7 yrs 9 mos

technical coordinator

dvl group, inc.

2007-6 - 2012-9 · 5 yrs 4 mos

Promoted to Technical Coordinator.

strategic accounts coordinator

dvl group, inc.

2005-11 - 2007-1 · 1 yr 3 mos

area administrator

emerson network power

2003-1 - 2005-1 · 2 yrs 1 mo

staff supervisor

dvl group, inc.

2012-9 - 2015-7 · 2 yrs 11 mos

internal sales and service manager

dvl group, inc.

2015-7 - 2017-12 · 2 yrs 6 mos

Day to day operational management of 8 Sales and Service Coordinators across three locations. Review, analyze and update processes to optimize efficiency and maximize company performance. Financial analysis and reporting with the goal of identifying revenue opportunities.