Kerry Richards

General Manager and Senior Operations Leader with 20+ years’ experience across community, primary care, supported living, and residential nursing services.Currently managing a large-scale 150-bedded nursing home with Avery Healthcare, with full responsibility for quality, compliance, workforce performance, and service delivery in a complex, regulated environment.Previously held multi-site operational leadership roles, achieving Outstanding CQC ratings and driving sustained service improvement across multiple services.Experienced in leading senior teams, including Home Managers, Clinical Leads, and operational leaders, with a strong focus on accountability, performance, and continuous improvement.A compassionate and values-driven leader, committed to creating positive, inclusive cultures where people feel supported, developed, and able to deliver high-quality, person-centred care.Chair of the Brent Care Home Forum, working collaboratively across the sector to improve standards, share best practice, and strengthen partnerships.Open to connecting with senior leaders and organisations that prioritise quality, integrity, and strong values in care delivery.