Keri Lichtfuss

- Responsible for the accuracy and maintenance of HRIS (ADP) - Implemented, monitored, and corrected HRIS set-up for complex business needs - Processed employee changes and terminations - Processed semi-monthly and bi-weekly payroll cycles - Assisted with benefits administration - Monitored HRIS for timecard and pay errors, coordinating with employees, managers, and HRBP to investigate and make corrections - Identified and implemented solutions to increase payroll accuracy and automation - Worked cross-functionally to provide support for other departments that needed ad-hoc data and reports on headcount, turnover, people expenses, etc. - Built in-depth employee reports for benefit carriers and third-party systems - Administered FMLA and leaves of absence, along with applicable disability - Owned new hire onboarding, coordinating with new hires, managers, and HRBP - Coordinated and presented at new hire orientation - Followed new hire feedback and identified gaps and opportunities in the onboarding process for future improvements - Conducted exit interviews and looked for trends in data

- Administered and managed FMLA and personal leaves of absence - Processed employment changes and terminations - Monitored and maintained accurate employment records in HRIS (iSolved) - Compiled ad hoc reports and data (ex: retention rates, absence reports, salary comparisons, etc.) - Fully onboarded and supported new hires - Coordinated COVID-related leaves - Administered short and long-term disability with third-party carrier - Worked in accordance with state and federal leave and ADA laws - Recruit & hire (iCIMS ATS) - Assisted in credentialing and onboarding new medical providers - Ensured compliance for new and current employment files - Coordinated bi-weekly agency-wide new hire orientation - Provided customer support for employee HR questions - Completed verifications of employment

- Assisted in onboarding 500+ new student hires - Distributed and monitored completion of new hire paperwork - Answered student questions regarding HR forms and paperwork - Activated, terminated, and edited employment data in HRIS - Audited to compare HRIS and paper employment files to confirm accurate data and paperwork - Audited terminated employees in HRIS - Managed the front desk in HR Office to support incoming traffic

- Assisted with new hire onboarding - Conducted and monitored pre-employment checks - Ensured compliance and following of company policy for new hire processes - Complete New Hire Notices and Action Forms - Coordinated with agencies for new hire contractors and conversions - Entered new hire employment information into HRIS (Dayforce) - Distributed employment paperwork to incoming new hires - Assisted in orientation every week - Managed and coordinated onsite interviews with interview panels and candidates - Ensured smooth and enjoyable interview process for all parties - Assisted in weekly onsite walk-in interviews - Provided candidate support for questions and concerns

- Managed day-to-day and summer-long projects - Researched and presented analysis of the use of Google Analytics with areas of the United Way website - Assisted in planning education schedule for training program - Met with leaders of different organizations in Milwaukee to see how United Way could continue to support them - Researched and updated of hundreds of donor accounts - Volunteered for United Way work sites